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Returns & Delivery

Returns and Exchanges

There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.

  • You have 14 calendar days to return an item from the date you received it. 
  • Only items that have been purchased directly from Us.
  • Please ensure that the item you are returning is repackaged with all elements.

Ship your item back to Us

Firstly Print and return this Returns Form to:

30 South Park Avenue, San Francisco, CA 94108, USA
Please remember to ensure that the item you are returning is repackaged with all elements.

For more information, view our full Returns and Exchanges information.

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mack travel kit waxed canvas/navigator gm

Don't relegate your travel kit to the bottom of the bag. The Mack Travel Kit is crafted from canvas and Navigator leather, making it an easy, lightweight travel companion—and the perfect addition to the Mack Duffle. The nylon-lined interior has ample space for your essentials and is water resistant and easy to clean if spills occur. FEATURES Zip Closure Water resistant nylon lined interior Carry handle DIMENSIONS 4.25"H x 8.5" W x 4.25"D | 10.8cm x 21.6cm x 10.8cm  
Color: Black
Size: OS
Season: Carryover
UPC US: 887365703605
Gucci Money Clip | Joes Jewelry Quick View

Gucci Money clip in silver with Bees

The Gucci sumptuous sterling silver design with a stunning pattern of bees and the iconic Gucci GG logo.
  • Sterling silver
  • Pattern of bees and the iconic Gucci GG logo.
  • Made in Italy
  • Gucci guarantees, internally and within its supply chain, respect for standards of Social & Environmental Responsibility in line with its sustainability strategy
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double zip brief navigator gm

Crafted from rich, premium leather, the Double Zip Brief is built to last for decades of business meetings. This is the bag you want by your side—it not only fits the workday essentials but also keeps them impressively organized. The zippers open to two separate compartments, allowing you to keep your laptop on one side and your important files on the other. If you’re on the move, a special zipper feature on the bottom gives way to a slip back pocket that allows you to easily secure the bag over your luggage handle. Interior pockets also provide space for your cell phone and accessories. FEATURES Double zip closure Grey cotton lined interior Fits 15" laptop Exterior open pocket 2 interior zip compartments Detachable key fob Removable, adjustable cotton webbing shoulder strap with leather shoulder pad (drop: 16"28") 5" handle drop DIMENSIONS 11" H x 16" W x 5" D | 27.9cm x 40.6cm x 12.7cm  
Color: Medbrown
Size: OS
Season: Fall19
UPC US: 887365657083
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BLAKE Coin Tray – Grey

Stylish and classic, Blake is brought to life with top grain leathers, chrome and bold accents. Whether traveling or at home, the stylish leather Blake Coin Tray keeps your essentials in one place. Includes ultrasuede lining and snap closure.
SIZE: 8.5" L X 8.5" W X 1.75" H
FEATURES Storage: 1 storage compartment
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slim bifold calfino

Built from smooth leather, our Slim Bifold wallet stands out with an embossed lightning bolt, Shinola’s symbol of quality. The wallet includes a unique, lined cash pocket, six faille-lined credit card pockets and two open side pockets. It is also equipped with a special lining that helps protect against Radio Frequency Identification (RFID) fraud involving the unauthorized scanning of your debit and credit cards. DIMENSIONS 3.25"H x 4.25"W | 8.3cm x 10.8cm FEATURES Lined currency pocket 6 faille lined card pockets 2 open side pockets RFID identity theft prevention lining  
Color: Navy
Size: OS
Season: Carryover
UPC US: 887365655287
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runwell backpack coated canvas

Our flagship backpack has arrived in a lighter, sportier but equally grown-up water-resistant coated canvas with smooth leather trim. Sleek and sporty with its sophisticated black-on-black exterior, caramel brown interior, and gunmetal hardware, this backpack looks as good as it performs. Water-resistant coated canvas and double zip-around closures with water-resistant zippers keep your goods safe and dry, whether you’re caught in the rain downtown or braving the elements for a weekend. The back exterior compartment features a dedicated computer pocket that’s padded for protection and fits up to a 15” laptop. A spacious main compartment has a zipper pocket for securing small items, and a front exterior zip pocket keeps essentials close at hand. FEATURES Water resistant coated canvas Unlined, doubleface material with smooth leather trim Double zip around closures with water resistant zippers Webbing adjustable straps Top handle with leather pad Front exterior zip pocket Spacious main compartment with zipper pocket Back exterior compartment with padded computer pocket, fits up to 15” laptop DIMENSIONS 16.5"H x 12" W x 6"D | 41.9cm x 30.5cm x 15.2cm  
Color: Black
Size: OS
Season: Fall2020
UPC US: 887365843875
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Shinola large carryall


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