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Returns and Exchanges

There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.

  • You have 14 calendar days to return an item from the date you received it. 
  • Only items that have been purchased directly from Us.
  • Please ensure that the item you are returning is repackaged with all elements.

Ship your item back to Us

Firstly Print and return this Returns Form to:

30 South Park Avenue, San Francisco, CA 94108, USA
Please remember to ensure that the item you are returning is repackaged with all elements.


For more information, view our full Returns and Exchanges information.

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Carrera y Carrera Pendant Shanghai Maxi Quick View

Carrera y Carrera Pendant Shanghai Maxi

Carrera y Carrera 18K Yellow Gold and white gold, Shanghai Pendant, Full Pave.
$47,580
Diamond 1 Ct.Tw. Shimmering Pendant in 14K White Gold Quick View

Diamond 1 Ct.Tw. Shimmering Pendant in 14K White Gold

Stunning pendant with 1 Ct. diamonds in 14K White Gold, adding subtle elegance to any outfit.
$5,090
Carrera y Carrera Mi Musa Necklace Quick View

Carrera y Carrera Mi Musa Necklace

Carrera y Carrera Romance Necklace, 18K Yellow Gold with Diamonds, Rubies & Emeralds
$23,920
Carrera y Carrera Alegoría Maxi Necklace Quick View

Carrera y Carrera Alegoría Maxi Necklace

Carrera y Carrera Alegoría Necklace Maxi, 18K Yellow & White Gold with Pink Sapphires
$9,035
Atelier Swarovski Bloom Necklace, 18K White Gold Quick View

Atelier Swarovski Bloom Necklace, 18K White Gold

Necklace - Swarovski Created Diamonds totaling 0.271 carats; set in 18K white gold; adjustable 16", 17" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand. Floral patterns, natural symmetry and form. The DIAMA Bloom collection captivates with radiant light. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds.    
$895
Diamond 1/3 Ct.Tw. Fashion Pendant in 14K White Gold Quick View

Diamond 1/3 Ct.Tw. Fashion Pendant in 14K White Gold

An elegant design in 14K white gold, featuring 1/3 Ct.Tw. diamonds for refined brilliance.
$2,030
Carrera y Carrera Private Collection Large Pendant Quick View

Carrera y Carrera Private Collection Large Pendant

Carrera y Carrera Large Pendant, 18K Yellow Gold
$9,295
Atelier Swarovski Intimate Cross Necklace, 18K White Gold Quick View

Atelier Swarovski Intimate Cross Necklace, 18K White Gold

Cross necklace - 2 Swarovski Created Diamonds totaling 0.279 carats; set in 18K white gold; adjustable 16", 17" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features two Swarovski Created Diamonds weighing 0.279ttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties.     
$995
Diamond 1/4 Ct.Tw. Circle Pendant in 14K White Gold Quick View

Diamond 1/4 Ct.Tw. Circle Pendant in 14K White Gold

Designed in sleek 14K white gold, this circle pendant features 1/4 Ct.Tw. diamonds for refined luxury.
$950
Atelier Swarovski Signature Wave Necklace, 18K White Gold Quick View

Atelier Swarovski Signature Wave Necklace, 18K White Gold

Necklace - 12 round Swarovski Created Diamonds totaling 0.978 carats; set in 18K white gold; adjustable 16", 17" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand The DIAMA Signature collection fascinates with flowing, sparkling charm. Crafted in 18k white gold, this Necklace features 12 round Swarovski Created Diamonds weighing 0.978cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds.
$1,395
Moving Diamond 5/8 Ct.tw Pendant in 14K White Gold Quick View

Moving Diamond 5/8 Ct.tw Pendant in 14K White Gold

A captivating moving-diamond design in 14K white gold, featuring 5/8 Ct.Tw. diamonds that dance with light and brilliance.
Price range: $3,650 through $5,090
Diamond 5/8 Ct.Tw. Round and Baguette Fashion Pendant in 14K White Gold Quick View

Diamond 5/8 Ct.Tw. Round and Baguette Fashion Pendant in 14K White Gold

A statement design in 14K white gold, showcasing 5/8 Ct.Tw. round and baguette-cut diamonds for elevated luxury.
$4,370
Diamond 1/3 Ct.Tw. Fashion Pendant in 14K White Gold Quick View

Diamond 1/3 Ct.Tw. Fashion Pendant in 14K White Gold

A sophisticated fashion pendant in 14K white gold, adorned with 1/3 Ct.Tw. diamonds for refined sparkle.
$2,390
14K White Gold 1/3 Ct.Tw. Diamond Fashion Pendant Quick View

14K White Gold 1/3 Ct.Tw. Diamond Fashion Pendant

This beautiful pendant is available in 14K White Gold. There are 15 round diamonds with a total carat weight of 1/3 Ct.Tw. set in invisible setting / micro prong setting. This fashionable and meaningful diamond pendant suspends from an 18.0-inch cable chain and secures with a spring-ring clasp.
Price range: $1,850 through $5,450
14K White Gold Diamond 5/8 Ct.Tw. Fashion Pendant Quick View

14K White Gold Diamond 5/8 Ct.Tw. Fashion Pendant

Statement 14K white gold pendant adorned with 5/8 Ct.Tw. diamonds, offering bold sparkle and glamour.
Price range: $1,490 through $3,290
Diamond 1/4 Ct.Tw. Square Shape Pendant in 14K White Gold Quick View

Diamond 1/4 Ct.Tw. Square Shape Pendant in 14K White Gold

Designed in sleek 14K white gold, this square pendant features 1/4 Ct.Tw. diamonds, offering clean lines and timeless brilliance.
$2,570
Atelier Swarovski Lace Necklace, 18K Yellow Gold Quick View

Atelier Swarovski Lace Necklace, 18K Yellow Gold

Pendant necklace - Swarovski Created Diamonds totaling 0.452 carats; set in 18K yellow gold; adjustable 16" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand. There is no beauty without geometry. For women, who enjoy a statement piece in a cutting edge design. The DIAMA Lace collection in 18k yellow gold features Swarovski Created Diamonds weighing 0.45cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds. Length adjustable 16" to 18".
$1,395
Atelier Swarovski Essentials Mini Solitaire Necklace Quick View

Atelier Swarovski Essentials Mini Solitaire Necklace

Necklace - Swarovski Created Diamonds totaling 0.508 carats; set in 18K white gold; adjustable 16", 17" to 18"; comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Uniquely poised to celebrate life's essential milestones and relationships. The DIAMA Essentials collection draws on `The Power of Two' a second select diamond is inconspicuously set astride this sensuous knife-edge design. Crafted in 18k white gold, this pendant features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The 0.508ct center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds. .    
$1,495
Atelier Swarovski Signature Pendant Necklace, 18K White Gold Quick View

Atelier Swarovski Signature Pendant Necklace, 18K White Gold

Pendant necklace - Swarovski Created Diamonds totaling 0.431 carats; set in 18K white gold; adjustable 16" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand. The DIAMA Signature collection fascinates with flowing, sparkling charm. Crafted in 18k white gold, this necklace features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds.    
$1,095
Single Row Round Cut Diamond 1/8 Ct.Tw Cross Pendant Quick View

Single Row Round Cut Diamond 1/8 Ct.Tw Cross Pendant

This refined cross pendant features a single row of round-cut diamonds totaling 1/8 Ct.Tw., offering clean brilliance.
$950
14K White Gold 1/3 Ct.Tw. Diamond Flower Pendant Quick View

14K White Gold 1/3 Ct.Tw. Diamond Flower Pendant

This Elegant Pendant Is Crafted from 14K White Gold And Adorned With Diamonds Weighing Approximately 1/3 Ct.Tw. This Sparkling Design Features an Open Circular Frame Lined With Shimmering Diamonds. This Beautiful Pendant Is The Best Gift A Girl You Love! The Pendant Suspended With 18 Inch Rope Chain That Secures With a Spring-Ring Clasp.
Price range: $1,670 through $3,650
14K White Gold Diamond 1/2 Ct.Tw. Fashion Necklace Quick View

14K White Gold Diamond 1/2 Ct.Tw. Fashion Necklace

Sophisticated 14K white gold necklace set with 1/2 Ct.Tw. diamonds, exuding elegance and brilliance.
$3,110
Diamond 1/2 Ct.tw Pear Shape Fashion Pendant in 14K White Gold Quick View

Diamond 1/2 Ct.tw Pear Shape Fashion Pendant in 14K White Gold

A graceful pear-shaped pendant crafted in 14K white gold, showcasing 1/2 Ct.Tw. diamonds for luminous beauty.
$3,290
Carrera y Carrera Mi Musa Hechizo Mini Necklace Quick View

Carrera y Carrera Mi Musa Hechizo Mini Necklace

Carrera y Carrera Romance Mini Necklace, 18K Yellow Gold with Diamonds, Rubies & Emeralds
$7,540
10K White Gold 1/10 Ct.Tw. Diamond Solitaire Pendant Quick View

10K White Gold 1/10 Ct.Tw. Diamond Solitaire Pendant

This eye-catching pendant is available in 10K White Gold. There is 1 round diamond with a total carat weight of 1/10 Ct.Tw.
Price range: $950 through $1,130
14K White Gold 1/3 Ct.Tw. Diamond Flower Pendant Quick View

14K White Gold 1/3 Ct.Tw. Diamond Flower Pendant

This beautiful circular shape 14K White Gold Pendant cover with 11 round cut diamonds of 1/3 Ct.Tw. in invisible and micro prong setting, which gives Big solitaire LOOK!!! The Pendant Suspended With 18 Inch Cable Chain that Secures With a Spring-Ring Clasp.
Price range: $1,130 through $2,210
Diamond 1/5 Ct.Tw Oval Shape Pendant in 10K White Gold Quick View

Diamond 1/5 Ct.Tw Oval Shape Pendant in 10K White Gold

This delightful pendant features never ending oval shape circle. Radiant with 1/5 Ct.Tw. sparkling round cut diamonds across the oval frame and and crafted in 10K white gold. This pendant suspends along an 18 inch chain that secures with a spring-ring clasp.
$2,210
Atelier Swarovski Essentials Mini Solitaire Necklace Quick View

Atelier Swarovski Essentials Mini Solitaire Necklace

Necklace - Swarovski Created Diamonds totaling 0.228 carats; set in 18K white gold; adjustable 16", 17" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Uniquely poised to celebrate life's essential milestones and relationships. The DIAMA Essentials collection draws on `The Power of Two' a second select diamond is inconspicuously set astride this sensuous knife-edge design. Crafted in 18K white gold, this pendant features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds.    
$750
Carrera y Carrera Alegoría Necklace Quick View

Carrera y Carrera Alegoría Necklace

Carrera y Carrera Alegoría Necklace Mini, 18K Yellow Gold with Diamonds
$34,450
Atelier Swarovski Intimate Necklace, 18K White Gold Quick View

Atelier Swarovski Intimate Necklace, 18K White Gold

Necklace - Swarovski Created Diamonds totaling 0.536 carats; set in 18K white gold; adjustable 16" to 18"; 0.40 carat lab created diamond comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features Swarovski Created Diamonds weighing 0.54cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The larger lab created diamond with 0.40ct comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$2,995
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