Lifetime Trade-Ins
You loved it once, now you’re ready to move on
We value our clients and want to help you purchase the luxury items you deserve for years to come…
Say you no longer wear a piece of diamond jewelry or you’ve outgrown it, or you’re simply looking for an upgrade, we offer a lifetime trade-in and upgrade policy on any diamond purchases with us online. We understand diamonds in a way that no one else does, and our experts are always ready to help.
We guarantee a value equal to the original purchase price provided the trade-in piece has not been altered or damaged. Chipped, cracked or damaged diamonds will be accepted but will not receive full trade-in value. For instance, if your diamond ring was purchased for $500 last year, and the diamonds are still in excellent condition, your trade-in value will also be $500 today!
how it works
Send us a picture of the piece you would like to trade-in using the form below. We will come back to you within 48 hours with the trade-in value. Should you wish to go ahead, send us your piece and start shopping! As soon as we have received your piece, we will credit you the value of your traded in piece. So don’t take your eye off that larger diamond ring just yet!
Still have questions?
Feel free to give us a call at 1-866-313-2123 or email us on online@joesjewelry.com
Using the trade-in form
Fill in your information on the form
Upload a picture of your piece
Identify if the piece has been altered, chipped or damaged in any way
We will evaluate the image and come back to you within 48 hours with the trade-in value
