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Returns and Exchanges

There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.

  • You have 14 calendar days to return an item from the date you received it. 
  • Only items that have been purchased directly from Us.
  • Please ensure that the item you are returning is repackaged with all elements.

Ship your item back to Us

Firstly Print and return this Returns Form to:

30 South Park Avenue, San Francisco, CA 94108, USA
Please remember to ensure that the item you are returning is repackaged with all elements.


For more information, view our full Returns and Exchanges information.

Looks Good With

Oval Diamond Hoops 1ctw approx. Quick View

Oval Diamond Hoops 1ctw approx.

Oval Diamond Hoops 1ctw approx.
$2,495
Shared Prong Diamond Cross Pendant .40ctw approx. Quick View

Shared Prong Diamond Cross Pendant .40ctw approx.

Shared Prong Diamond Cross Pendant .40ctw approx.
$1,095
Classic 4-Prong Line Bracelet 1.50ctw approx. Quick View

Classic 4-Prong Line Bracelet 1.50ctw approx.

Classic 4-Prong Line Bracelet 1.50ctw approx.
Price range: $3,295 through $3,395
Single Prong Diamond Cross Pendant .50ctw approx. Quick View

Single Prong Diamond Cross Pendant .50ctw approx.

Single Prong Diamond Cross Pendant .50ctw approx.
$1,590
Atelier Swarovski Intimate Bangle, 18K White Gold Quick View

Atelier Swarovski Intimate Bangle, 18K White Gold

Bangle - Swarovski Created Diamonds totaling 0.436 carats; set in 18K white gold; 0.3 carat lab created diamond comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, this bangle features Swarovski Created Diamonds with 0.44cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The larger 0.3ct lab created diamond comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$1,495
Milgrain Diamond Line Bracelet 1ctw approx. Quick View

Milgrain Diamond Line Bracelet 1ctw approx.

Milgrain Diamond Line Bracelet 1ctw approx.
$2,995
Diamond Earrings Quick View

Diamond Earrings

Unique diamond earrings 0.25ct carat weight, set in an illusion diamond cut sterling silver setting.
$189
Round Shared Prong Diamond Hoops 1ctw approx. Quick View

Round Shared Prong Diamond Hoops 1ctw approx.

Round Shared Prong Diamond Hoops 1ctw approx.
$2,395
Graduated Diamond Huggies .90ctw approx. Quick View

Graduated Diamond Huggies .90ctw approx.

Graduated Diamond Huggies .90ctw approx.
$2,690
Single Prong Diamond Cross Pendant .75ctw approx. Quick View

Single Prong Diamond Cross Pendant .75ctw approx.

Single Prong Diamond Cross Pendant .75ctw approx.
$1,795
Diamond Station Line Bracelet 2.60ctw approx. Quick View

Diamond Station Line Bracelet 2.60ctw approx.

Diamond Station Line Bracelet 2.60ctw approx.
$7,195
Bezel Diamond Line Bracelet 1ctw approx. Quick View

Bezel Diamond Line Bracelet 1ctw approx.

Bezel Diamond Line Bracelet 1ctw approx.
$2,895
Open Heart Pendant .15ctw approx. Quick View

Open Heart Pendant .15ctw approx.

Open Heart Pendant .15ctw approx.
$1,295
Round Shared Prong Diamond Hoops 1.50ctw approx. Quick View

Round Shared Prong Diamond Hoops 1.50ctw approx.

Round Shared Prong Diamond Hoops 1.50ctw approx.
$3,595
Shared Prong Twist Hoops 1.50ctw approx. Quick View

Shared Prong Twist Hoops 1.50ctw approx.

Shared Prong Twist Hoops 1.50ctw approx.
$3,995
Milgrain Diamond Line Bracelet 2ctw approx. Quick View

Milgrain Diamond Line Bracelet 2ctw approx.

Milgrain Diamond Line Bracelet 2ctw approx.
$4,395
Round Shared Prong Diamond Hoops 2ctw approx. Quick View

Round Shared Prong Diamond Hoops 2ctw approx.

Round Shared Prong Diamond Hoops 2ctw approx.
$4,795
Bezel Diamond Line Bracelet 1.50ctw approx. Quick View

Bezel Diamond Line Bracelet 1.50ctw approx.

Bezel Diamond Line Bracelet 1.50ctw approx.
$3,695
Atelier Swarovski Intimate Bangle, 18K White Gold Quick View

Atelier Swarovski Intimate Bangle, 18K White Gold

Bracelet - Swarovski Created Diamonds totaling 1.115 carats; set in 18K white gold; 0.4 carat center stone comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Crossing paths in life. The DIAMA Encounter collection is delicate and dazzling. Sculpted from 18k white gold, this bracelet features Swarovski Created Diamonds weighing 1.11cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The 0.4ct center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.  
$3,995
Shared Prong Twist Hoops 2ctw approx. Quick View

Shared Prong Twist Hoops 2ctw approx.

Shared Prong Twist Hoops 2ctw approx.
$5,890
Oval Diamond Hoops 2.50ctw approx. Quick View

Oval Diamond Hoops 2.50ctw approx.

Oval Diamond Hoops 2.50ctw approx.
$5,295
Classic 4-Prong Line Bracelet 2ctw approx. Quick View

Classic 4-Prong Line Bracelet 2ctw approx.

Classic 4-Prong Line Bracelet 2ctw approx.
$3,995
Atelier Swarovski Intimate Bangle, 18K Yellow Gold Quick View

Atelier Swarovski Intimate Bangle, 18K Yellow Gold

Bangle - Swarovski Created Diamonds totaling 0.436 carats; set in 18K yellow gold; 0.3 carat lab created diamond comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k yellow gold, this bangle features Swarovski Created Diamonds weighing 0.44cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The larger 0.3ct lab created diamond comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$1,495
Five Row Diamond Bracelet 7ctw approx. Quick View

Five Row Diamond Bracelet 7ctw approx.

Five Row Diamond Bracelet 7ctw approx.
$17,995
Classic 4-Prong Line Bracelet 3.50ctw approx. Quick View

Classic 4-Prong Line Bracelet 3.50ctw approx.

Classic 4-Prong Line Bracelet 3.50ctw approx.
Price range: $6,595 through $6,895
Bezel Diamond Line Bracelet 2ctw approx. Quick View

Bezel Diamond Line Bracelet 2ctw approx.

Bezel Diamond Line Bracelet 2ctw approx.
$4,395
Oval Diamond Hoops .75ctw approx. Quick View

Oval Diamond Hoops .75ctw approx.

Oval Diamond Hoops .75ctw approx.
$1,895
Atelier Swarovski Encounter Bracelet, 18K White Gold Quick View

Atelier Swarovski Encounter Bracelet, 18K White Gold

Bracelet - Swarovski Created Diamonds totaling 1.115 carats; set in 18K white gold; 0.4 carat center stone comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Crossing paths in life. The DIAMA Encounter collection is delicate and dazzling. Sculpted from 18k white gold, this bracelet features Swarovski Created Diamonds weighing 1.11cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The 0.4ct center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.  
$3,995
Gold Faceted Line Bracelet 1ctw approx. Quick View

Gold Faceted Line Bracelet 1ctw approx.

Gold Faceted Line Bracelet 1ctw approx.
$2,895
Lila Drop Earrings 1ctw approx. Quick View

Lila Drop Earrings 1ctw approx.

Lila Drop Earrings 1ctw approx.
$2,895
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