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Returns and Exchanges

There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.

  • You have 14 calendar days to return an item from the date you received it. 
  • Only items that have been purchased directly from Us.
  • Please ensure that the item you are returning is repackaged with all elements.

Ship your item back to Us

Firstly Print and return this Returns Form to:

30 South Park Avenue, San Francisco, CA 94108, USA
Please remember to ensure that the item you are returning is repackaged with all elements.


For more information, view our full Returns and Exchanges information.

Looks Good With

Diamond 1/10 Ct.Tw. Baguette Fashion Necklace in 10K White Gold Quick View

Diamond 1/10 Ct.Tw. Baguette Fashion Necklace in 10K White Gold

Designed in 10K White Gold, this fashion necklace is accented with 1/10 Ct. Tw. baguette-cut diamonds for refined brilliance.
$878
Moving Diamond 5/8 Ct.tw Pendant in 14K White Gold Quick View

Moving Diamond 5/8 Ct.tw Pendant in 14K White Gold

A captivating moving-diamond design in 14K white gold, featuring 5/8 Ct.Tw. diamonds that dance with light and brilliance.
Price range: $3,650 through $5,090
14K White Gold 2/5 Ct.Tw. Moving Diamond Pendant Quick View

14K White Gold 2/5 Ct.Tw. Moving Diamond Pendant

This Lavish Pendant Expertly Crafted In 14K White Gold And Set With Shimmering 2/5 Ct.Tw. Diamonds. The Center diamond glistens in a unique setting that moves with every beat of her heart and every turn of her head!!!
Price range: $2,570 through $3,290
14K White Gold Diamond 1/2 Ct.Tw. Fashion Necklace Quick View

14K White Gold Diamond 1/2 Ct.Tw. Fashion Necklace

Sophisticated 14K white gold necklace set with 1/2 Ct.Tw. diamonds, exuding elegance and brilliance.
$3,110
10K White Gold  1/10 Ct.Tw. Diamond Fashion Necklace Quick View

10K White Gold 1/10 Ct.Tw. Diamond Fashion Necklace

Set in luminous 10K White Gold, this fashion necklace features 1/10 Ct. Tw. diamonds for classic elegance.
$1,310
Atelier Swarovski Signature Necklace, 18K White Gold Quick View

Atelier Swarovski Signature Necklace, 18K White Gold

Necklace - 6 Swarovski Created Diamonds totaling 1.062 carats; set in 18K white gold; adjustable 16" to 18"; the largest lab created diamond comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand The DIAMA Signature collection fascinates with flowing, sparkling charm. Crafted in 18k white gold, this 18" necklace features six Swarovski Created Diamonds weighing 1.06cttw. The cluster pendant displays one larger round diamond weighing 0.51cttw and five smaller round diamonds weighing 0.55cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The largest lab created diamond comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$2,895
Moving Diamond 5/8 Ct.tw Pendant in 14K White Gold Quick View

Moving Diamond 5/8 Ct.tw Pendant in 14K White Gold

Expertly crafted in 14K white gold, this pendant showcases 5/8 Ct.Tw. moving diamonds, creating mesmerizing sparkle with every movement.
Price range: $3,650 through $5,090
Atelier Swarovski Intimate Cross Necklace, 18K White Gold Quick View

Atelier Swarovski Intimate Cross Necklace, 18K White Gold

Cross necklace - 2 Swarovski Created Diamonds totaling 0.279 carats; set in 18K white gold; adjustable 16", 17" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features two Swarovski Created Diamonds weighing 0.279ttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties.     
$995
Atelier Swarovski Essentials Mini Solitaire Necklace Quick View

Atelier Swarovski Essentials Mini Solitaire Necklace

Necklace - Swarovski Created Diamonds totaling 0.508 carats; set in 18K white gold; adjustable 16", 17" to 18"; comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Uniquely poised to celebrate life's essential milestones and relationships. The DIAMA Essentials collection draws on `The Power of Two' a second select diamond is inconspicuously set astride this sensuous knife-edge design. Crafted in 18k white gold, this pendant features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The 0.508ct center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds. .    
$1,495
14K White Gold Diamond 1/10.Ct. Tw. Fashion Pendant Quick View

14K White Gold Diamond 1/10.Ct. Tw. Fashion Pendant

Sleek 14K white gold pendant featuring 1/10 Ct.Tw diamonds, ideal for understated glamour.
$1,490
14K White Gold 1/3 Ct.Tw. Diamond Fashion Pendant Quick View

14K White Gold 1/3 Ct.Tw. Diamond Fashion Pendant

This beautiful pendant is available in 14K White Gold. There are 15 round diamonds with a total carat weight of 1/3 Ct.Tw. set in invisible setting / micro prong setting. This fashionable and meaningful diamond pendant suspends from an 18.0-inch cable chain and secures with a spring-ring clasp.
Price range: $1,850 through $5,450
Atelier Swarovski Intimate Necklace, 18K White Gold Quick View

Atelier Swarovski Intimate Necklace, 18K White Gold

Necklace - Swarovski Created Diamonds totaling 0.536 carats; set in 18K white gold; adjustable 16" to 18"; 0.40 carat lab created diamond comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand. Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features Swarovski Created Diamonds weighing 0.54cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The larger lab created diamond with 0.40ct comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.    
$1,495
14K White Gold 1/3 Ct.Tw. Moving Diamond Pendant Quick View

14K White Gold 1/3 Ct.Tw. Moving Diamond Pendant

This Lavish Pendant Expertly Crafted In 14K White Gold And Set With Shimmering 1/3 Ct.Tw. Diamonds. The Center diamond glistens in a unique setting that moves with every beat of her heart.
Price range: $2,210 through $3,290
14K Yellow Gold Lab Grown Diamond 1/2 Ct.Tw. Fashion Pendant Quick View

14K Yellow Gold Lab Grown Diamond 1/2 Ct.Tw. Fashion Pendant

14K Yellow Gold Lab Grown Diamond 1/2 Ct.Tw. Fashion Pendant
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14K White Gold Diamond 5/8 Ct.Tw. Fashion Pendant Quick View

14K White Gold Diamond 5/8 Ct.Tw. Fashion Pendant

Statement 14K white gold pendant adorned with 5/8 Ct.Tw. diamonds, offering bold sparkle and glamour.
Price range: $1,490 through $3,290
Atelier Swarovski Signature Pendant Necklace, 18K White Gold Quick View

Atelier Swarovski Signature Pendant Necklace, 18K White Gold

Pendant necklace - Swarovski Created Diamonds totaling 0.431 carats; set in 18K white gold; adjustable 16" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand. The DIAMA Signature collection fascinates with flowing, sparkling charm. Crafted in 18k white gold, this necklace features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds.    
$1,095
Carrera y Carrera Alegoría Cascading Necklace Quick View

Carrera y Carrera Alegoría Cascading Necklace

Carrera y Carrera Alegoría Cascading Necklace, 18K Yellow & White Gold with Pink Sapphires
$25,480
Atelier Swarovski Signature Wave Necklace, 18K White Gold Quick View

Atelier Swarovski Signature Wave Necklace, 18K White Gold

Necklace - 12 round Swarovski Created Diamonds totaling 0.978 carats; set in 18K white gold; adjustable 16", 17" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand The DIAMA Signature collection fascinates with flowing, sparkling charm. Crafted in 18k white gold, this Necklace features 12 round Swarovski Created Diamonds weighing 0.978cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds.
$1,395
Atelier Swarovski Essentials Large Solitaire Necklace, 18K White Gold Quick View

Atelier Swarovski Essentials Large Solitaire Necklace, 18K White Gold

Necklace - Swarovski Created Diamonds totaling 0.704 carats; set in 18K white gold; adjustable 16", 17" to 18"; comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Uniquely poised to celebrate life's essential milestones and relationships. The DIAMA Essentials collection draws on `The Power of Two' a second select diamond is inconspicuously set astride this sensuous knife-edge design. Crafted in 18k white gold, this pendant features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The 0.704ct center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$2,395
14K White Gold 1/3 Ct.Tw. Diamond Flower Pendant Quick View

14K White Gold 1/3 Ct.Tw. Diamond Flower Pendant

This beautiful circular shape 14K White Gold Pendant cover with 11 round cut diamonds of 1/3 Ct.Tw. in invisible and micro prong setting, which gives Big solitaire LOOK!!! The Pendant Suspended With 18 Inch Cable Chain that Secures With a Spring-Ring Clasp.
Price range: $1,130 through $2,210
14K Yellow Gold Diamond 1/10 Ct.Tw. Fashion Pendant Quick View

14K Yellow Gold Diamond 1/10 Ct.Tw. Fashion Pendant

Classic 14K yellow gold fashion pendant set with 1/10 Ct.Tw. diamonds.
$878
Carrera y Carrera Alegoría Necklace Quick View

Carrera y Carrera Alegoría Necklace

Carrera y Carrera Alegoría Necklace Mini, 18K Yellow Gold with Diamonds
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Carrera y Carrera Mi Musa Necklace Quick View

Carrera y Carrera Mi Musa Necklace

Carrera y Carrera Romance Necklace, 18K Yellow Gold with Diamonds, Rubies & Emeralds
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Atelier Swarovski Encounter Necklace, 18K White Gold Quick View

Atelier Swarovski Encounter Necklace, 18K White Gold

Necklace - Swarovski Created Diamonds totaling 0.819 carats; set in 18K white gold; adjustable 16" to 18"; center stone comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Crossing paths in life. The DIAMA Encounter collection is delicate and dazzling. Sculpted from 18k white gold, this necklace features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$1,995
Atelier Swarovski Essentials Mini Solitaire Necklace Quick View

Atelier Swarovski Essentials Mini Solitaire Necklace

Necklace - Swarovski Created Diamonds totaling 0.228 carats; set in 18K white gold; adjustable 16", 17" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Uniquely poised to celebrate life's essential milestones and relationships. The DIAMA Essentials collection draws on `The Power of Two' a second select diamond is inconspicuously set astride this sensuous knife-edge design. Crafted in 18K white gold, this pendant features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds.    
$750
Single Row Round Cut Diamond 1/8 Ct.Tw Cross Pendant Quick View

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This refined cross pendant features a single row of round-cut diamonds totaling 1/8 Ct.Tw., offering clean brilliance.
$950
Atelier Swarovski Bloom Pendant Necklace, 18K White Gold Quick View

Atelier Swarovski Bloom Pendant Necklace, 18K White Gold

Pendant necklace - Swarovski Created Diamonds totaling 0.675 carats; set in 18K white gold; adjustable 16" to 18"; center stone comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Floral patterns, natural symmetry and form. The DIAMA Bloom collection captivates with radiant light. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds. Necklace length adjustable from 16" to 18". .    
$1,195
Carrera y Carrera Pendant Shanghai Maxi Quick View

Carrera y Carrera Pendant Shanghai Maxi

Carrera y Carrera 18K Yellow Gold and white gold, Shanghai Pendant, Full Pave.
$47,580
Atelier Swarovski Intimate Necklace, 18K White Gold Quick View

Atelier Swarovski Intimate Necklace, 18K White Gold

Necklace - Swarovski Created Diamonds totaling 0.536 carats; set in 18K white gold; adjustable 16" to 18"; 0.40 carat lab created diamond comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features Swarovski Created Diamonds weighing 0.54cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The larger lab created diamond with 0.40ct comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$2,995
Carrera y Carrera Mi Musa Hechizo Mini Necklace Quick View

Carrera y Carrera Mi Musa Hechizo Mini Necklace

Carrera y Carrera Romance Mini Necklace, 18K Yellow Gold with Diamonds, Rubies & Emeralds
$7,540
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