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Returns and Exchanges

There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.

  • You have 14 calendar days to return an item from the date you received it. 
  • Only items that have been purchased directly from Us.
  • Please ensure that the item you are returning is repackaged with all elements.

Ship your item back to Us

Firstly Print and return this Returns Form to:

30 South Park Avenue, San Francisco, CA 94108, USA
Please remember to ensure that the item you are returning is repackaged with all elements.


For more information, view our full Returns and Exchanges information.

Looks Good With

Carrera y Carrera Alegoría Cascading Necklace Quick View

Carrera y Carrera Alegoría Cascading Necklace

Carrera y Carrera Alegoría Cascading Necklace, 18K Yellow & White Gold with Pink Sapphires
$25,480
Atelier Swarovski Signature Necklace, 18K White Gold Quick View

Atelier Swarovski Signature Necklace, 18K White Gold

Necklace - 6 Swarovski Created Diamonds totaling 1.062 carats; set in 18K white gold; adjustable 16" to 18"; the largest lab created diamond comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand The DIAMA Signature collection fascinates with flowing, sparkling charm. Crafted in 18k white gold, this 18" necklace features six Swarovski Created Diamonds weighing 1.06cttw. The cluster pendant displays one larger round diamond weighing 0.51cttw and five smaller round diamonds weighing 0.55cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The largest lab created diamond comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$2,895
Diamond 1/5 Ct.Tw. Infinity Pendant in 10K Rose Gold Quick View

Diamond 1/5 Ct.Tw. Infinity Pendant in 10K Rose Gold

A symbol of eternal beauty, this infinity pendant is crafted in warm 10K rose gold and set with 1/5 Ct.Tw. diamonds, radiating romance and refined luxury.
$1,850
Diamond 1/4 Ct.Tw. Square Shape Pendant in 14K White Gold Quick View

Diamond 1/4 Ct.Tw. Square Shape Pendant in 14K White Gold

Designed in sleek 14K white gold, this square pendant features 1/4 Ct.Tw. diamonds, offering clean lines and timeless brilliance.
$2,570
Diamond 1/10 Ct.Tw. Baguette Fashion Necklace in 10K White Gold Quick View

Diamond 1/10 Ct.Tw. Baguette Fashion Necklace in 10K White Gold

Designed in 10K White Gold, this fashion necklace is accented with 1/10 Ct. Tw. baguette-cut diamonds for refined brilliance.
$878
Diamond 5/8 Ct.Tw. Round and Baguette Fashion Pendant in 14K White Gold Quick View

Diamond 5/8 Ct.Tw. Round and Baguette Fashion Pendant in 14K White Gold

A statement design in 14K white gold, showcasing 5/8 Ct.Tw. round and baguette-cut diamonds for elevated luxury.
$4,370
Atelier Swarovski Lace Necklace, 18K Yellow Gold Quick View

Atelier Swarovski Lace Necklace, 18K Yellow Gold

Pendant necklace - Swarovski Created Diamonds totaling 0.452 carats; set in 18K yellow gold; adjustable 16" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand. There is no beauty without geometry. For women, who enjoy a statement piece in a cutting edge design. The DIAMA Lace collection in 18k yellow gold features Swarovski Created Diamonds weighing 0.45cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds. Length adjustable 16" to 18".
$1,395
14K White Gold Diamond 1/2 Ct.Tw. Fashion Necklace Quick View

14K White Gold Diamond 1/2 Ct.Tw. Fashion Necklace

Sophisticated 14K white gold necklace set with 1/2 Ct.Tw. diamonds, exuding elegance and brilliance.
$3,110
Atelier Swarovski Intimate Necklace, 18K White Gold Quick View

Atelier Swarovski Intimate Necklace, 18K White Gold

Necklace - Swarovski Created Diamonds totaling 0.536 carats; set in 18K white gold; adjustable 16" to 18"; 0.40 carat lab created diamond comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand. Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features Swarovski Created Diamonds weighing 0.54cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The larger lab created diamond with 0.40ct comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.    
$1,495
14K White Gold Diamond 1/10.Ct. Tw. Fashion Pendant Quick View

14K White Gold Diamond 1/10.Ct. Tw. Fashion Pendant

Sleek 14K white gold pendant featuring 1/10 Ct.Tw diamonds, ideal for understated glamour.
$1,490
14K White Gold Diamond 5/8 Ct.Tw. Fashion Pendant Quick View

14K White Gold Diamond 5/8 Ct.Tw. Fashion Pendant

Statement 14K white gold pendant adorned with 5/8 Ct.Tw. diamonds, offering bold sparkle and glamour.
Price range: $1,490 through $3,290
Atelier Swarovski Intimate Cross Necklace, 18K White Gold Quick View

Atelier Swarovski Intimate Cross Necklace, 18K White Gold

Cross necklace - 2 Swarovski Created Diamonds totaling 0.279 carats; set in 18K white gold; adjustable 16", 17" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features two Swarovski Created Diamonds weighing 0.279ttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties.     
$995
Atelier Swarovski Intimate Necklace, 18K White Gold Quick View

Atelier Swarovski Intimate Necklace, 18K White Gold

Necklace - Swarovski Created Diamonds totaling 0.536 carats; set in 18K white gold; adjustable 16" to 18"; 0.40 carat lab created diamond comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features Swarovski Created Diamonds weighing 0.54cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The larger lab created diamond with 0.40ct comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$2,995
Diamond 1/5 Ct.Tw Oval Shape Pendant in 10K White Gold Quick View

Diamond 1/5 Ct.Tw Oval Shape Pendant in 10K White Gold

This delightful pendant features never ending oval shape circle. Radiant with 1/5 Ct.Tw. sparkling round cut diamonds across the oval frame and and crafted in 10K white gold. This pendant suspends along an 18 inch chain that secures with a spring-ring clasp.
$2,210
Carrera y Carrera Mi Musa Necklace Quick View

Carrera y Carrera Mi Musa Necklace

Carrera y Carrera Romance Necklace, 18K Yellow Gold with Diamonds, Rubies & Emeralds
$23,920
Carrera y Carrera Private Collection Large Pendant Quick View

Carrera y Carrera Private Collection Large Pendant

Carrera y Carrera Large Pendant, 18K Yellow Gold
$9,295
Atelier Swarovski Signature Pendant Necklace, 18K White Gold Quick View

Atelier Swarovski Signature Pendant Necklace, 18K White Gold

Pendant necklace - Swarovski Created Diamonds totaling 0.431 carats; set in 18K white gold; adjustable 16" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand. The DIAMA Signature collection fascinates with flowing, sparkling charm. Crafted in 18k white gold, this necklace features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds.    
$1,095
Atelier Swarovski Bloom Necklace, 18K White Gold Quick View

Atelier Swarovski Bloom Necklace, 18K White Gold

Necklace - Swarovski Created Diamonds totaling 0.271 carats; set in 18K white gold; adjustable 16", 17" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand. Floral patterns, natural symmetry and form. The DIAMA Bloom collection captivates with radiant light. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds.    
$895
14K White Gold 1/3 Ct.Tw. Diamond Flower Pendant Quick View

14K White Gold 1/3 Ct.Tw. Diamond Flower Pendant

This beautiful circular shape 14K White Gold Pendant cover with 11 round cut diamonds of 1/3 Ct.Tw. in invisible and micro prong setting, which gives Big solitaire LOOK!!! The Pendant Suspended With 18 Inch Cable Chain that Secures With a Spring-Ring Clasp.
Price range: $1,130 through $2,210
10K White Gold  1/10 Ct.Tw. Diamond Fashion Necklace Quick View

10K White Gold 1/10 Ct.Tw. Diamond Fashion Necklace

Set in luminous 10K White Gold, this fashion necklace features 1/10 Ct. Tw. diamonds for classic elegance.
$1,310
Atelier Swarovski Signature Wave Necklace, 18K White Gold Quick View

Atelier Swarovski Signature Wave Necklace, 18K White Gold

Necklace - 12 round Swarovski Created Diamonds totaling 0.978 carats; set in 18K white gold; adjustable 16", 17" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand The DIAMA Signature collection fascinates with flowing, sparkling charm. Crafted in 18k white gold, this Necklace features 12 round Swarovski Created Diamonds weighing 0.978cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds.
$1,395
14K White Gold 1/3 Ct.Tw. Diamond Flower Pendant Quick View

14K White Gold 1/3 Ct.Tw. Diamond Flower Pendant

Crafted in 14K white gold, this polished cluster floral design is studded with a round cut shimmering diamonds of 1/3 Ct.Tw. The Pendant Suspended With 18 Inch Cable Chain that Secures With a Spring-Ring Clasp.
Price range: $1,454 through $2,570
Atelier Swarovski Essentials Mini Solitaire Necklace Quick View

Atelier Swarovski Essentials Mini Solitaire Necklace

Necklace - Swarovski Created Diamonds totaling 0.508 carats; set in 18K white gold; adjustable 16", 17" to 18"; comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Uniquely poised to celebrate life's essential milestones and relationships. The DIAMA Essentials collection draws on `The Power of Two' a second select diamond is inconspicuously set astride this sensuous knife-edge design. Crafted in 18k white gold, this pendant features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The 0.508ct center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds. .    
$1,495
Diamond 1/2 Ct.tw Pear Shape Fashion Pendant in 14K White Gold Quick View

Diamond 1/2 Ct.tw Pear Shape Fashion Pendant in 14K White Gold

A graceful pear-shaped pendant crafted in 14K white gold, showcasing 1/2 Ct.Tw. diamonds for luminous beauty.
$3,290
Diamond Shimmering Heart Pendant 1/20 Ct.tw in 10K White Gold Quick View

Diamond Shimmering Heart Pendant 1/20 Ct.tw in 10K White Gold

A graceful heart-shaped pendant in 10K white gold, accented with 1/20 Ct.Tw. diamonds for soft shimmer and romantic elegance.
$1,130
Moving Diamond 5/8 Ct.tw Pendant in 14K White Gold Quick View

Moving Diamond 5/8 Ct.tw Pendant in 14K White Gold

A captivating moving-diamond design in 14K white gold, featuring 5/8 Ct.Tw. diamonds that dance with light and brilliance.
Price range: $3,650 through $5,090
14K White Gold 1/3 Ct.Tw. Diamond Fashion Pendant Quick View

14K White Gold 1/3 Ct.Tw. Diamond Fashion Pendant

This eye-catching pendant is available in 14K White Gold. There are 9 round diamonds with a total carat weight of 1/3 Ct.Tw. set in a shared prong setting.
Price range: $2,210 through $6,530
Carrera y Carrera Mi Musa Hechizo Mini Necklace Quick View

Carrera y Carrera Mi Musa Hechizo Mini Necklace

Carrera y Carrera Romance Mini Necklace, 18K Yellow Gold with Diamonds, Rubies & Emeralds
$7,540
Atelier Swarovski Essentials Large Solitaire Necklace, 18K White Gold Quick View

Atelier Swarovski Essentials Large Solitaire Necklace, 18K White Gold

Necklace - Swarovski Created Diamonds totaling 0.704 carats; set in 18K white gold; adjustable 16", 17" to 18"; comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Uniquely poised to celebrate life's essential milestones and relationships. The DIAMA Essentials collection draws on `The Power of Two' a second select diamond is inconspicuously set astride this sensuous knife-edge design. Crafted in 18k white gold, this pendant features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The 0.704ct center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$2,395
Carrera y Carrera Pendant Shanghai Maxi Quick View

Carrera y Carrera Pendant Shanghai Maxi

Carrera y Carrera 18K Yellow Gold and white gold, Shanghai Pendant, Full Pave.
$47,580
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