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Returns and Exchanges

There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.

  • You have 14 calendar days to return an item from the date you received it. 
  • Only items that have been purchased directly from Us.
  • Please ensure that the item you are returning is repackaged with all elements.

Ship your item back to Us

Firstly Print and return this Returns Form to:

30 South Park Avenue, San Francisco, CA 94108, USA
Please remember to ensure that the item you are returning is repackaged with all elements.


For more information, view our full Returns and Exchanges information.

Looks Good With

14K White Gold Diamond 5/8 Ct.Tw. Fashion Pendant Quick View

14K White Gold Diamond 5/8 Ct.Tw. Fashion Pendant

Statement 14K white gold pendant adorned with 5/8 Ct.Tw. diamonds, offering bold sparkle and glamour.
Price range: $1,490 through $3,290
Moving Diamond 5/8 Ct.tw Pendant in 14K White Gold Quick View

Moving Diamond 5/8 Ct.tw Pendant in 14K White Gold

A captivating moving-diamond design in 14K white gold, featuring 5/8 Ct.Tw. diamonds that dance with light and brilliance.
Price range: $3,650 through $5,090
Diamond 1/2 Ct.tw Pear Shape Fashion Pendant in 14K White Gold Quick View

Diamond 1/2 Ct.tw Pear Shape Fashion Pendant in 14K White Gold

A graceful pear-shaped pendant crafted in 14K white gold, showcasing 1/2 Ct.Tw. diamonds for luminous beauty.
$3,290
Diamond Shimmering Heart Pendant 1/20 Ct.tw in 10K White Gold Quick View

Diamond Shimmering Heart Pendant 1/20 Ct.tw in 10K White Gold

A graceful heart-shaped pendant in 10K white gold, accented with 1/20 Ct.Tw. diamonds for soft shimmer and romantic elegance.
$1,130
Carrera y Carrera Private Collection Large Pendant Quick View

Carrera y Carrera Private Collection Large Pendant

Carrera y Carrera Large Pendant, 18K Yellow Gold
$9,295
Diamond 1 Ct.Tw. Shimmering Pendant in 14K White Gold Quick View

Diamond 1 Ct.Tw. Shimmering Pendant in 14K White Gold

Stunning pendant with 1 Ct. diamonds in 14K White Gold, adding subtle elegance to any outfit.
$5,090
14K White Gold 1/3 Ct.Tw. Moving Diamond Pendant Quick View

14K White Gold 1/3 Ct.Tw. Moving Diamond Pendant

This Lavish Pendant Expertly Crafted In 14K White Gold And Set With Shimmering 1/3 Ct.Tw. Diamonds. The Center diamond glistens in a unique setting that moves with every beat of her heart.
Price range: $2,210 through $3,290
14K Yellow Gold Diamond 1/10 Ct.Tw. Fashion Pendant Quick View

14K Yellow Gold Diamond 1/10 Ct.Tw. Fashion Pendant

Classic 14K yellow gold fashion pendant set with 1/10 Ct.Tw. diamonds.
$878
10K White Gold 1/10 Ct.Tw. Diamond Solitaire Pendant Quick View

10K White Gold 1/10 Ct.Tw. Diamond Solitaire Pendant

This eye-catching pendant is available in 10K White Gold. There is 1 round diamond with a total carat weight of 1/10 Ct.Tw.
Price range: $950 through $1,130
14K White Gold 2/5 Ct.Tw. Moving Diamond Pendant Quick View

14K White Gold 2/5 Ct.Tw. Moving Diamond Pendant

This Lavish Pendant Expertly Crafted In 14K White Gold And Set With Shimmering 2/5 Ct.Tw. Diamonds. The Center diamond glistens in a unique setting that moves with every beat of her heart and every turn of her head!!!
Price range: $2,570 through $3,290
14K White Gold 1/3 Ct.Tw. Diamond Fashion Pendant Quick View

14K White Gold 1/3 Ct.Tw. Diamond Fashion Pendant

This beautiful pendant is available in 14K White Gold. There are 15 round diamonds with a total carat weight of 1/3 Ct.Tw. set in invisible setting / micro prong setting. This fashionable and meaningful diamond pendant suspends from an 18.0-inch cable chain and secures with a spring-ring clasp.
Price range: $1,850 through $5,450
14K White Gold 1/3 Ct.Tw. Diamond Flower Pendant Quick View

14K White Gold 1/3 Ct.Tw. Diamond Flower Pendant

This beautiful circular shape 14K White Gold Pendant cover with 11 round cut diamonds of 1/3 Ct.Tw. in invisible and micro prong setting, which gives Big solitaire LOOK!!! The Pendant Suspended With 18 Inch Cable Chain that Secures With a Spring-Ring Clasp.
Price range: $1,130 through $2,210
Atelier Swarovski Intimate Necklace, 18K White Gold Quick View

Atelier Swarovski Intimate Necklace, 18K White Gold

Necklace - Swarovski Created Diamonds totaling 0.536 carats; set in 18K white gold; adjustable 16" to 18"; 0.40 carat lab created diamond comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features Swarovski Created Diamonds weighing 0.54cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The larger lab created diamond with 0.40ct comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$2,995
Diamond 1/4 Ct.Tw. Square Shape Pendant in 14K White Gold Quick View

Diamond 1/4 Ct.Tw. Square Shape Pendant in 14K White Gold

Designed in sleek 14K white gold, this square pendant features 1/4 Ct.Tw. diamonds, offering clean lines and timeless brilliance.
$2,570
Carrera y Carrera Alegoría Maxi Necklace Quick View

Carrera y Carrera Alegoría Maxi Necklace

Carrera y Carrera Alegoría Necklace Maxi, 18K Yellow & White Gold with Pink Sapphires
$9,035
Diamond 1/10 Ct.Tw. Baguette Fashion Necklace in 10K White Gold Quick View

Diamond 1/10 Ct.Tw. Baguette Fashion Necklace in 10K White Gold

Designed in 10K White Gold, this fashion necklace is accented with 1/10 Ct. Tw. baguette-cut diamonds for refined brilliance.
$878
Diamond 1/5 Ct.Tw Oval Shape Pendant in 10K White Gold Quick View

Diamond 1/5 Ct.Tw Oval Shape Pendant in 10K White Gold

This delightful pendant features never ending oval shape circle. Radiant with 1/5 Ct.Tw. sparkling round cut diamonds across the oval frame and and crafted in 10K white gold. This pendant suspends along an 18 inch chain that secures with a spring-ring clasp.
$2,210
Carrera y Carrera Alegoría Cascading Necklace Quick View

Carrera y Carrera Alegoría Cascading Necklace

Carrera y Carrera Alegoría Cascading Necklace, 18K Yellow & White Gold with Pink Sapphires
$25,480
Carrera y Carrera Alegoría Necklace Quick View

Carrera y Carrera Alegoría Necklace

Carrera y Carrera Alegoría Necklace Mini, 18K Yellow Gold with Diamonds
$34,450
Carrera y Carrera Pendant Shanghai Maxi Quick View

Carrera y Carrera Pendant Shanghai Maxi

Carrera y Carrera 18K Yellow Gold and white gold, Shanghai Pendant, Full Pave.
$47,580
Diamond 1/3 Ct.Tw. Fashion Pendant in 14K White Gold Quick View

Diamond 1/3 Ct.Tw. Fashion Pendant in 14K White Gold

A sophisticated fashion pendant in 14K white gold, adorned with 1/3 Ct.Tw. diamonds for refined sparkle.
$2,390
14K White Gold Diamond 1/2 Ct.Tw. Fashion Necklace Quick View

14K White Gold Diamond 1/2 Ct.Tw. Fashion Necklace

Sophisticated 14K white gold necklace set with 1/2 Ct.Tw. diamonds, exuding elegance and brilliance.
$3,110
Atelier Swarovski Intimate Cross Necklace, 18K White Gold Quick View

Atelier Swarovski Intimate Cross Necklace, 18K White Gold

Cross necklace - 2 Swarovski Created Diamonds totaling 0.279 carats; set in 18K white gold; adjustable 16", 17" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features two Swarovski Created Diamonds weighing 0.279ttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties.     
$995
Carrera y Carrera Mi Musa Necklace Quick View

Carrera y Carrera Mi Musa Necklace

Carrera y Carrera Romance Necklace, 18K Yellow Gold with Diamonds, Rubies & Emeralds
$23,920
Atelier Swarovski Signature Necklace, 18K White Gold Quick View

Atelier Swarovski Signature Necklace, 18K White Gold

Necklace - 6 Swarovski Created Diamonds totaling 1.062 carats; set in 18K white gold; adjustable 16" to 18"; the largest lab created diamond comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand The DIAMA Signature collection fascinates with flowing, sparkling charm. Crafted in 18k white gold, this 18" necklace features six Swarovski Created Diamonds weighing 1.06cttw. The cluster pendant displays one larger round diamond weighing 0.51cttw and five smaller round diamonds weighing 0.55cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The largest lab created diamond comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$2,895
Atelier Swarovski Bloom Pendant Necklace, 18K White Gold Quick View

Atelier Swarovski Bloom Pendant Necklace, 18K White Gold

Pendant necklace - Swarovski Created Diamonds totaling 0.675 carats; set in 18K white gold; adjustable 16" to 18"; center stone comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Floral patterns, natural symmetry and form. The DIAMA Bloom collection captivates with radiant light. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds. Necklace length adjustable from 16" to 18". .    
$1,195
Atelier Swarovski Signature Wave Necklace, 18K White Gold Quick View

Atelier Swarovski Signature Wave Necklace, 18K White Gold

Necklace - 12 round Swarovski Created Diamonds totaling 0.978 carats; set in 18K white gold; adjustable 16", 17" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand The DIAMA Signature collection fascinates with flowing, sparkling charm. Crafted in 18k white gold, this Necklace features 12 round Swarovski Created Diamonds weighing 0.978cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds.
$1,395
Atelier Swarovski Encounter Necklace, 18K White Gold Quick View

Atelier Swarovski Encounter Necklace, 18K White Gold

Necklace - Swarovski Created Diamonds totaling 0.819 carats; set in 18K white gold; adjustable 16" to 18"; center stone comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Crossing paths in life. The DIAMA Encounter collection is delicate and dazzling. Sculpted from 18k white gold, this necklace features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$1,995
14K White Gold 1/3 Ct.Tw. Diamond Flower Pendant Quick View

14K White Gold 1/3 Ct.Tw. Diamond Flower Pendant

Crafted in 14K white gold, this polished cluster floral design is studded with a round cut shimmering diamonds of 1/3 Ct.Tw. The Pendant Suspended With 18 Inch Cable Chain that Secures With a Spring-Ring Clasp.
Price range: $1,454 through $2,570
Single Row Round Cut Diamond 1/8 Ct.Tw Cross Pendant Quick View

Single Row Round Cut Diamond 1/8 Ct.Tw Cross Pendant

This refined cross pendant features a single row of round-cut diamonds totaling 1/8 Ct.Tw., offering clean brilliance.
$950
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