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Returns and Exchanges

There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.

  • You have 14 calendar days to return an item from the date you received it. 
  • Only items that have been purchased directly from Us.
  • Please ensure that the item you are returning is repackaged with all elements.

Ship your item back to Us

Firstly Print and return this Returns Form to:

30 South Park Avenue, San Francisco, CA 94108, USA
Please remember to ensure that the item you are returning is repackaged with all elements.


For more information, view our full Returns and Exchanges information.

Looks Good With

Round Shared Prong Diamond Hoops 1ctw approx. Quick View

Round Shared Prong Diamond Hoops 1ctw approx.

Round Shared Prong Diamond Hoops 1ctw approx.
$2,395
Atelier Swarovski Intimate Bangle, 18K Yellow Gold Quick View

Atelier Swarovski Intimate Bangle, 18K Yellow Gold

Bangle - Swarovski Created Diamonds totaling 0.436 carats; set in 18K yellow gold; 0.3 carat lab created diamond comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k yellow gold, this bangle features Swarovski Created Diamonds weighing 0.44cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The larger 0.3ct lab created diamond comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$1,495
Round Shared Prong Diamond Hoops 1.50ctw approx. Quick View

Round Shared Prong Diamond Hoops 1.50ctw approx.

Round Shared Prong Diamond Hoops 1.50ctw approx.
$3,595
Open Heart Pendant .15ctw approx. Quick View

Open Heart Pendant .15ctw approx.

Open Heart Pendant .15ctw approx.
$1,295
Oval Diamond Hoops 1ctw approx. Quick View

Oval Diamond Hoops 1ctw approx.

Oval Diamond Hoops 1ctw approx.
$2,495
Shared Prong Diamond Cross Pendant .20ctw approx. Quick View

Shared Prong Diamond Cross Pendant .20ctw approx.

Shared Prong Diamond Cross Pendant .20ctw approx.
$795
Classic 4-Prong Line Bracelet 1.50ctw approx. Quick View

Classic 4-Prong Line Bracelet 1.50ctw approx.

Classic 4-Prong Line Bracelet 1.50ctw approx.
Price range: $3,295 through $3,395
Single Prong Diamond Cross Pendant .50ctw approx. Quick View

Single Prong Diamond Cross Pendant .50ctw approx.

Single Prong Diamond Cross Pendant .50ctw approx.
$1,590
Milgrain Diamond Line Bracelet 1.50ctw approx. Quick View

Milgrain Diamond Line Bracelet 1.50ctw approx.

Milgrain Diamond Line Bracelet 1.50ctw approx.
$3,795
Atelier Swarovski Signature Cuff, 18K White Gold Quick View

Atelier Swarovski Signature Cuff, 18K White Gold

Open cuff - Swarovski Created Diamonds totaling 1.493 carats; set in 18K white gold; the two largest lab created diamonds come with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand The DIAMA Signature collection fascinates with flowing, sparkling charm. Crafted in 18k white gold, this bangle features Swarovski Created Diamonds weighing 1.5cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The two largest lab created diamonds come with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$3,995
Classic 4-Prong Line Bracelet 4.40ctw approx. Quick View

Classic 4-Prong Line Bracelet 4.40ctw approx.

Classic 4-Prong Line Bracelet 4.40ctw approx.
$8,395
Oval Diamond Hoops 1.20ctw approx. Quick View

Oval Diamond Hoops 1.20ctw approx.

Oval Diamond Hoops 1.20ctw approx.
$3,295
Shared Prong Twist Hoops 1.50ctw approx. Quick View

Shared Prong Twist Hoops 1.50ctw approx.

Shared Prong Twist Hoops 1.50ctw approx.
$3,995
Bezel Station Diamond Line Bracelet 3ctw approx. Quick View

Bezel Station Diamond Line Bracelet 3ctw approx.

Bezel Station Diamond Line Bracelet 3ctw approx.
$7,995
Round Shared Prong Diamond Hoops 2ctw approx. Quick View

Round Shared Prong Diamond Hoops 2ctw approx.

Round Shared Prong Diamond Hoops 2ctw approx.
$4,795
Shared Prong Diamond Cross Pendant .40ctw approx. Quick View

Shared Prong Diamond Cross Pendant .40ctw approx.

Shared Prong Diamond Cross Pendant .40ctw approx.
$1,095
Classic 4-Prong Line Bracelet 8.80ctw approx. Quick View

Classic 4-Prong Line Bracelet 8.80ctw approx.

Classic 4-Prong Line Bracelet 8.80ctw approx.
$28,995
Atelier Swarovski Intimate Bangle, 18K White Gold Quick View

Atelier Swarovski Intimate Bangle, 18K White Gold

Bangle - Swarovski Created Diamonds totaling 0.436 carats; set in 18K white gold; 0.3 carat lab created diamond comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, this bangle features Swarovski Created Diamonds with 0.44cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The larger 0.3ct lab created diamond comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$1,495
Oval Diamond Hoops .75ctw approx. Quick View

Oval Diamond Hoops .75ctw approx.

Oval Diamond Hoops .75ctw approx.
$1,895
Oval Diamond Hoops .50ctw approx. Quick View

Oval Diamond Hoops .50ctw approx.

Oval Diamond Hoops .50ctw approx.
$1,690
Classic 4-Prong Line Bracelet 7.40ctw approx. Quick View

Classic 4-Prong Line Bracelet 7.40ctw approx.

Classic 4-Prong Line Bracelet 7.40ctw approx.
$20,995
Atelier Swarovski Bloom Bracelet, 18K White Gold Quick View

Atelier Swarovski Bloom Bracelet, 18K White Gold

Bracelet - Swarovski Created Diamonds totaling 0.688 carats; set in 18K white gold; adjustable 16", 17" to 18"; 0.3 carat center stone comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Floral patterns, natural symmetry and form. The DIAMA Bloom collection captivates with radiant light. Classic pieces for timeless beauty. Crafted in 18k white gold, this bracelet features Swarovski Created Diamonds weighing 0.68cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The 0.3ct center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$1,195
Milgrain Diamond Line Bracelet 1ctw approx. Quick View

Milgrain Diamond Line Bracelet 1ctw approx.

Milgrain Diamond Line Bracelet 1ctw approx.
$2,995
Single Prong Diamond Cross Pendant .75ctw approx. Quick View

Single Prong Diamond Cross Pendant .75ctw approx.

Single Prong Diamond Cross Pendant .75ctw approx.
$1,795
Diamond Earrings Quick View

Diamond Earrings

Unique diamond earrings 0.25ct carat weight, set in an illusion diamond cut sterling silver setting.
$189
Bezel Diamond Line Bracelet 1ctw approx. Quick View

Bezel Diamond Line Bracelet 1ctw approx.

Bezel Diamond Line Bracelet 1ctw approx.
$2,895
Graduated Diamond Huggies .90ctw approx. Quick View

Graduated Diamond Huggies .90ctw approx.

Graduated Diamond Huggies .90ctw approx.
$2,690
Classic 4-Prong Line Bracelet 3.50ctw approx. Quick View

Classic 4-Prong Line Bracelet 3.50ctw approx.

Classic 4-Prong Line Bracelet 3.50ctw approx.
Price range: $6,595 through $6,895
Shared Prong Twist Hoops 2ctw approx. Quick View

Shared Prong Twist Hoops 2ctw approx.

Shared Prong Twist Hoops 2ctw approx.
$5,890
Oval Diamond Hoops .75ctw approx. Quick View

Oval Diamond Hoops .75ctw approx.

Oval Diamond Hoops .75ctw approx.
$1,895
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