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Returns & Delivery

Returns and Exchanges

There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.

  • You have 14 calendar days to return an item from the date you received it. 
  • Only items that have been purchased directly from Us.
  • Please ensure that the item you are returning is repackaged with all elements.

Ship your item back to Us

Firstly Print and return this Returns Form to:

30 South Park Avenue, San Francisco, CA 94108, USA
Please remember to ensure that the item you are returning is repackaged with all elements.


For more information, view our full Returns and Exchanges information.

Looks Good With

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Gucci Icon necklace – Rose gold

A new interpretation of the Gucci Icon necklace with large pendant in Rose gold with interlocking G motifs and white enamel engraved blossom design.
  • Rose gold
  • White enamel
  • Large pendant, 11.5x7mm
  • Lobster clasp
  • 44cm length
  • Made in Italy
$1,690
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IPPOLITA 18K Gold Rock Candy Mini Lollipop Pendant Necklace in MOP Doublet with Diamonds (0.14 ctw) 16-18″

18K Gold Rock Candy Mini Lollipop Pendant Necklace in MOP Doublet with Diamonds (0.14 ctw) 16-18"
$1,195
Atelier Swarovski Diama Bloom Necklace, 18K White Gold | Joes Jewelry St Maarten Quick View

Atelier Swarovski Bloom Necklace, 18K White Gold

Necklace - Swarovski Created Diamonds totaling 0.271 carats; set in 18K white gold; adjustable 16", 17" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand. Floral patterns, natural symmetry and form. The DIAMA Bloom collection captivates with radiant light. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds.    
$895
Atelier Swarovski Encounter Necklace | Joes Jewelry St Maarten Quick View

Atelier Swarovski Encounter Necklace, 18K White Gold

Necklace - Swarovski Created Diamonds totaling 0.819 carats; set in 18K white gold; adjustable 16" to 18"; center stone comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Crossing paths in life. The DIAMA Encounter collection is delicate and dazzling. Sculpted from 18k white gold, this necklace features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$1,995
Atelier Swarovski Intimate Cross Necklace | Joes Jewelry St Maarten Quick View

Atelier Swarovski Intimate Cross Necklace, 18K White Gold

Cross necklace - 2 Swarovski Created Diamonds totaling 0.279 carats; set in 18K white gold; adjustable 16", 17" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features two Swarovski Created Diamonds weighing 0.279ttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties.     
$995
Atelier Swarovski Signature Necklace | Joes Jewelry St Maarten Quick View

Atelier Swarovski Intimate Necklace, 18K White Gold

Necklace - Swarovski Created Diamonds totaling 0.536 carats; set in 18K white gold; adjustable 16" to 18"; 0.40 carat lab created diamond comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features Swarovski Created Diamonds weighing 0.54cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The larger lab created diamond with 0.40ct comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$2,995
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Gucci Snake Ring Pendant Necklace Yellow Gold

The Gucci ring pendant in yellow gold is designed with a snake motif that can be worn alone or with coordinating charms that can be attached using a concealed push clasp closure.
  • 18k yellow gold
  • Please note, charms are sold separately
  • Clasp closure
  • 70cm length
  • Made in Italy
$1,500
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IPPOLITA Sterling Silver Rock Candy Teardrop Pendant Necklace in Turquoise 16-18″

Sterling Silver Rock Candy Teardrop Pendant Necklace in Turquoise 16-18"
$395
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IPPOLITA 925 Sensoª Medium Station Disc Pendant Necklace with Diamonds (.16 ctw) 16-18″

925 Sensoª Medium Station Disc Pendant Necklace with Diamonds (.16 ctw) 16-18"
$795
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Gucci “Blind For Love” necklace

The Gucci chain necklace with heart-shaped pendant engraved on both sides with symbolic Gucci motifs, including the eye, heart, flower, bird and the phrase "Blind For Love."
  • Sterling silver
  • Clasp closure
  • Made in Italy
  • Gucci guarantees, internally and within its supply chain, respect for standards of Social & Environmental Responsibility in line with its sustainability strategy
$260
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