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Returns and Exchanges

There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.

  • You have 14 calendar days to return an item from the date you received it. 
  • Only items that have been purchased directly from Us.
  • Please ensure that the item you are returning is repackaged with all elements.

Ship your item back to Us

Firstly Print and return this Returns Form to:

30 South Park Avenue, San Francisco, CA 94108, USA
Please remember to ensure that the item you are returning is repackaged with all elements.


For more information, view our full Returns and Exchanges information.

Looks Good With

10kt Gold Rose Finish Shiny Flat Elephant Pendant on 10kt Gold 18 inches Rose Finish 0.45mm Shiny Classic Box Chain with Spring Ring Clasp Quick View

10kt Gold Rose Finish Shiny Flat Elephant Pendant on 10kt Gold 18 inches Rose Finish 0.45mm Shiny Classic Box Chain with Spring Ring Clasp

10kt Gold Rose Finish Shiny Flat Elephant Pendant on 10kt Gold 18 inches Rose Finish 0.45mm Shiny Classic Box Chain with Spring Ring Clasp
$176
IPPOLITA Sterling Silver Stella Lollipop Pendant Necklace in Turquoise Doublet with Diamonds(.14 ctw) 16-18″ Quick View

IPPOLITA Sterling Silver Stella Lollipop Pendant Necklace in Turquoise Doublet with Diamonds(.14 ctw) 16-18″

Sterling Silver Stella Lollipop Pendant Necklace in Turquoise Doublet with Diamonds(.14 ctw) 16-18"
$595
IPPOLITA 18K Glamazon¨ Stardust Flower Pendant Necklace with Diamonds (.26ctw) 16-18″ Quick View

IPPOLITA 18K Glamazon¨ Stardust Flower Pendant Necklace with Diamonds (.26ctw) 16-18″

18K Glamazon¨ Stardust Flower Pendant Necklace with Diamonds (.26ctw) 16-18"
$2,250
DIAMOND NECKLACE Quick View

DIAMOND NECKLACE

Diamond Weight: 0.30CT
Stone Weight:
Metal: 14K Yellow Gold
StoneShape:
StoneType: Diamond
$1,814
DIAMOND NECKLACE Quick View

DIAMOND NECKLACE

Diamond Weight: 0.26CTBAG.D
Stone Weight:
Metal: 14K Yellow Gold
StoneShape:
StoneType: Diamond
$1,641
DIAMOND NECKLACE Quick View

DIAMOND NECKLACE

Diamond Weight: 0.29CT
Stone Weight:
Metal: 14K Yellow Gold
StoneShape:
StoneType: Diamond
$1,872
Atelier Swarovski Bloom Pendant Necklace, 18K White Gold Quick View

Atelier Swarovski Bloom Pendant Necklace, 18K White Gold

Pendant necklace - Swarovski Created Diamonds totaling 0.675 carats; set in 18K white gold; adjustable 16" to 18"; center stone comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Floral patterns, natural symmetry and form. The DIAMA Bloom collection captivates with radiant light. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds. Necklace length adjustable from 16" to 18". .    
$1,195
Atelier Swarovski Signature Necklace, 18K White Gold Quick View

Atelier Swarovski Signature Necklace, 18K White Gold

Necklace - 6 Swarovski Created Diamonds totaling 1.062 carats; set in 18K white gold; adjustable 16" to 18"; the largest lab created diamond comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand The DIAMA Signature collection fascinates with flowing, sparkling charm. Crafted in 18k white gold, this 18" necklace features six Swarovski Created Diamonds weighing 1.06cttw. The cluster pendant displays one larger round diamond weighing 0.51cttw and five smaller round diamonds weighing 0.55cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The largest lab created diamond comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$2,895
Atelier Swarovski Intimate Cross Necklace, 18K White Gold Quick View

Atelier Swarovski Intimate Cross Necklace, 18K White Gold

Cross necklace - 2 Swarovski Created Diamonds totaling 0.279 carats; set in 18K white gold; adjustable 16", 17" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features two Swarovski Created Diamonds weighing 0.279ttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties.     
$995
Atelier Swarovski Essentials Large Solitaire Necklace, 18K White Gold Quick View

Atelier Swarovski Essentials Large Solitaire Necklace, 18K White Gold

Necklace - Swarovski Created Diamonds totaling 0.704 carats; set in 18K white gold; adjustable 16", 17" to 18"; comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Uniquely poised to celebrate life's essential milestones and relationships. The DIAMA Essentials collection draws on `The Power of Two' a second select diamond is inconspicuously set astride this sensuous knife-edge design. Crafted in 18k white gold, this pendant features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The 0.704ct center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$2,395
DIAMOND NECKLACE Quick View

DIAMOND NECKLACE

Diamond Weight: 0.37CT
Stone Weight:
Metal: 14K Yellow Gold
StoneShape:
StoneType: Diamond
$1,929
Atelier Swarovski Intimate Necklace, 18K White Gold Quick View

Atelier Swarovski Intimate Necklace, 18K White Gold

Necklace - Swarovski Created Diamonds totaling 0.536 carats; set in 18K white gold; adjustable 16" to 18"; 0.40 carat lab created diamond comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand. Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features Swarovski Created Diamonds weighing 0.54cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The larger lab created diamond with 0.40ct comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.    
$1,495
DIAMOND NECKLACE Quick View

DIAMOND NECKLACE

Diamond Weight: 0.26CT
Stone Weight:
Metal: 14K Yellow Gold
StoneShape:
StoneType: Diamond
$1,353
DIAMOND NECKLACE Quick View

DIAMOND NECKLACE

Diamond Weight: 0.80CT
Stone Weight:
Metal: 14K Yellow Gold
StoneShape:
StoneType: Diamond
$3,333
DIAMOND NECKLACE Quick View

DIAMOND NECKLACE

Diamond Weight: 0.22CT
Stone Weight:
Metal: 14K Yellow Gold
StoneShape:
StoneType: Diamond
$1,188
Atelier Swarovski Lace Necklace, 18K Yellow Gold Quick View

Atelier Swarovski Lace Necklace, 18K Yellow Gold

Pendant necklace - Swarovski Created Diamonds totaling 0.452 carats; set in 18K yellow gold; adjustable 16" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand. There is no beauty without geometry. For women, who enjoy a statement piece in a cutting edge design. The DIAMA Lace collection in 18k yellow gold features Swarovski Created Diamonds weighing 0.45cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds. Length adjustable 16" to 18".
$1,395
Carrera y Carrera Alegoría Maxi Necklace Quick View

Carrera y Carrera Alegoría Maxi Necklace

Carrera y Carrera Alegoría Necklace Maxi, 18K Yellow & White Gold with Pink Sapphires
$9,035
Carrera y Carrera Alegoría Cascading Necklace Quick View

Carrera y Carrera Alegoría Cascading Necklace

Carrera y Carrera Alegoría Cascading Necklace, 18K Yellow & White Gold with Pink Sapphires
$25,480
DIAMOND NECKLACE Quick View

DIAMOND NECKLACE

Diamond Weight: 0.33CT
Stone Weight:
Metal: 14K Yellow Gold
StoneShape:
StoneType: Diamond
$2,016
Atelier Swarovski Signature Wave Necklace, 18K White Gold Quick View

Atelier Swarovski Signature Wave Necklace, 18K White Gold

Necklace - 12 round Swarovski Created Diamonds totaling 0.978 carats; set in 18K white gold; adjustable 16", 17" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand The DIAMA Signature collection fascinates with flowing, sparkling charm. Crafted in 18k white gold, this Necklace features 12 round Swarovski Created Diamonds weighing 0.978cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds.
$1,395
IPPOLITA 925 Rock Candy¨ Long Stone Station Necklace in Mother-of-Pearl 48″ Quick View

IPPOLITA 925 Rock Candy¨ Long Stone Station Necklace in Mother-of-Pearl 48″

925 Rock Candy¨ Long Stone Station Necklace in Mother-of-Pearl 48"
$795
DIAMOND NECKLACE Quick View

DIAMOND NECKLACE

Diamond Weight: 0.50CT
Stone Weight:
Metal: 14K Yellow Gold
StoneShape:
StoneType: Diamond
$2,469
MORGANITE & DIAMOND NECKLACE Quick View

MORGANITE & DIAMOND NECKLACE

Diamond Weight: 0.80CT
Stone Weight: 8.25CTMRG
Metal: 14K Yellow Gold
StoneShape:
StoneType: Morganite
$6,840
DIAMOND NECKLACE Quick View

DIAMOND NECKLACE

Diamond Weight: 0.33CT
Stone Weight:
Metal: 14K Yellow Gold
StoneShape:
StoneType: Diamond
$1,512
Atelier Swarovski Essentials Mini Solitaire Necklace Quick View

Atelier Swarovski Essentials Mini Solitaire Necklace

Necklace - Swarovski Created Diamonds totaling 0.508 carats; set in 18K white gold; adjustable 16", 17" to 18"; comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Uniquely poised to celebrate life's essential milestones and relationships. The DIAMA Essentials collection draws on `The Power of Two' a second select diamond is inconspicuously set astride this sensuous knife-edge design. Crafted in 18k white gold, this pendant features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The 0.508ct center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds. .    
$1,495
DIAMOND NECKLACE Quick View

DIAMOND NECKLACE

Diamond Weight: 0.16CT
Stone Weight:
Metal: 14K Yellow Gold
StoneShape:
StoneType: Diamond
$1,188
DIAMOND NECKLACE Quick View

DIAMOND NECKLACE

Diamond Weight: 0.26CT
Stone Weight:
Metal: 14K Yellow Gold
StoneShape:
StoneType: Diamond
$1,404
DIAMOND NECKLACE Quick View

DIAMOND NECKLACE

Diamond Weight: 0.50CT
Stone Weight:
Metal: 14K Yellow Gold
StoneShape:
StoneType: Diamond
$2,181
IPPOLITA 18K Gold Cherish Chain 40″ Quick View

IPPOLITA 18K Gold Cherish Chain 40″

18K Gold Cherish Chain 40"
$16,500
DIAMOND NECKLACE Quick View

DIAMOND NECKLACE

Diamond Weight: 0.06CT
Stone Weight:
Metal: 14K Yellow Gold
StoneShape:
StoneType: Diamond
$1,029
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