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Returns & Delivery

Returns and Exchanges

There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.

  • You have 14 calendar days to return an item from the date you received it. 
  • Only items that have been purchased directly from Us.
  • Please ensure that the item you are returning is repackaged with all elements.

Ship your item back to Us

Firstly Print and return this Returns Form to:

30 South Park Avenue, San Francisco, CA 94108, USA
Please remember to ensure that the item you are returning is repackaged with all elements.


For more information, view our full Returns and Exchanges information.

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IPPOLITA 925 Rock Candy¨ Long Stone Station Necklace in Turquoise 48″

925 Rock Candy¨ Long Stone Station Necklace in Turquoise 48"
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Gucci Snake Ring Pendant Necklace Yellow Gold

The Gucci ring pendant in yellow gold is designed with a snake motif that can be worn alone or with coordinating charms that can be attached using a concealed push clasp closure.
  • 18k yellow gold
  • Please note, charms are sold separately
  • Clasp closure
  • 70cm length
  • Made in Italy
$1,500
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Gucci Icon necklace – Rose gold

A new interpretation of the Gucci Icon necklace with large pendant in Rose gold with interlocking G motifs and white enamel engraved blossom design.
  • Rose gold
  • White enamel
  • Large pendant, 11.5x7mm
  • Lobster clasp
  • 44cm length
  • Made in Italy
$1,690
Atelier Swarovski Bloom Pendant Necklace | Joes Jewelry St Maarten Quick View

Atelier Swarovski Bloom Pendant Necklace, 18K White Gold

Pendant necklace - Swarovski Created Diamonds totaling 0.675 carats; set in 18K white gold; adjustable 16" to 18"; center stone comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Floral patterns, natural symmetry and form. The DIAMA Bloom collection captivates with radiant light. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds. Necklace length adjustable from 16" to 18". .    
$1,195
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IPPOLITA 18K Gold Rock Candy Mini Lollipop Pendant Necklace in MOP Doublet with Diamonds (0.14 ctw) 16-18″

18K Gold Rock Candy Mini Lollipop Pendant Necklace in MOP Doublet with Diamonds (0.14 ctw) 16-18"
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Atelier Swarovski Signature Necklace | Joes Jewelry St Maarten Quick View

Atelier Swarovski Intimate Necklace, 18K White Gold

Necklace - Swarovski Created Diamonds totaling 0.536 carats; set in 18K white gold; adjustable 16" to 18"; 0.40 carat lab created diamond comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features Swarovski Created Diamonds weighing 0.54cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The larger lab created diamond with 0.40ct comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$2,995
Atelier Swarovski Encounter Necklace | Joes Jewelry St Maarten Quick View

Atelier Swarovski Encounter Necklace, 18K White Gold

Necklace - Swarovski Created Diamonds totaling 0.819 carats; set in 18K white gold; adjustable 16" to 18"; center stone comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Crossing paths in life. The DIAMA Encounter collection is delicate and dazzling. Sculpted from 18k white gold, this necklace features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
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IPPOLITA 925 Sensoª Medium Station Disc Pendant Necklace with Diamonds (.16 ctw) 16-18″

925 Sensoª Medium Station Disc Pendant Necklace with Diamonds (.16 ctw) 16-18"
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Atelier Swarovski Diama Essentials Mini Solitaire Necklace | Joes Jewelry St Maarten Quick View

Atelier Swarovski Essentials Mini Solitaire Necklace

Necklace - Swarovski Created Diamonds totaling 0.228 carats; set in 18K white gold; adjustable 16", 17" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Uniquely poised to celebrate life's essential milestones and relationships. The DIAMA Essentials collection draws on `The Power of Two' a second select diamond is inconspicuously set astride this sensuous knife-edge design. Crafted in 18K white gold, this pendant features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds.    
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Atelier Swarovski Intimate Cross Necklace | Joes Jewelry St Maarten Quick View

Atelier Swarovski Intimate Cross Necklace, 18K White Gold

Cross necklace - 2 Swarovski Created Diamonds totaling 0.279 carats; set in 18K white gold; adjustable 16", 17" to 18"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, this necklace features two Swarovski Created Diamonds weighing 0.279ttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties.     
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