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Returns and Exchanges

There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.

  • You have 14 calendar days to return an item from the date you received it. 
  • Only items that have been purchased directly from Us.
  • Please ensure that the item you are returning is repackaged with all elements.

Ship your item back to Us

Firstly Print and return this Returns Form to:

30 South Park Avenue, San Francisco, CA 94108, USA
Please remember to ensure that the item you are returning is repackaged with all elements.


For more information, view our full Returns and Exchanges information.

Looks Good With

IPPOLITA 925 Rock Candy¨ 4 Stone Linear Earrings in Flirt Quick View

IPPOLITA 925 Rock Candy¨ 4 Stone Linear Earrings in Flirt

925 Rock Candy¨ 4 Stone Linear Earrings in Flirt
$895
Atelier Swarovski Glacial Long Necklace, 18K Yellow Gold Quick View

Atelier Swarovski Glacial Long Necklace, 18K Yellow Gold

Pendant necklace - Swarovski Created Diamonds totaling 0.431 carats; set in 18K yellow gold; adjustable 32"; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Sculpted from gold, fashioned from light. The cluster design makes the impression of even larger stones, more sparkle and endless brilliance. The DIAMA Glacial collection in 18k yellow gold features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds. Length: 30"
$1,495
Carrera y Carrera Gardenia Hoop Earrings Quick View

Carrera y Carrera Gardenia Hoop Earrings

Carrera y Carrera Gardenia Hoop Earrings 18K Yellow Gold & Diamond
$5,200
Atelier Swarovski Essentials Large Stud Earrings, 18K White Gold Quick View

Atelier Swarovski Essentials Large Stud Earrings, 18K White Gold

Stud earrings - Swarovski Created Diamonds totaling 1.016 carats; set in 18K white gold; comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand

Uniquely poised to celebrate life's essential milestones and relationships. The DIAMA Essentials collection draws on `The Power of Two' a second select diamond is inconspicuously set astride this sensuous knife-edge design. Crafted in 18k white gold, these stud earrings feature Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The 1.016cttw stones come with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.



$2,495
SAPPHIRE & DIAMOND EARRING Quick View

SAPPHIRE & DIAMOND EARRING

Diamond Weight:
Stone Weight: 2.00CTSP
Metal: 14K Yellow Gold
StoneShape:
StoneType: Sapphire
$1,440
MOCHA DIAMOND EARRING Quick View

MOCHA DIAMOND EARRING

Diamond Weight:
Stone Weight: 1.80CTMCH.D
Metal: 14K Yellow Gold
StoneShape:
StoneType: MochaDiamond
$4,766
MORGANITE EARRING Quick View

MORGANITE EARRING

Diamond Weight:
Stone Weight: 1.40CTMRG
Metal: 14K Yellow Gold
StoneShape:
StoneType: Morganite
$691
Carrera y Carrera Mi Musa Earrings Quick View

Carrera y Carrera Mi Musa Earrings

Carrera y Carrera Romance Earrings, in 18K Yellow Gold, with Diamonds, Rubies & gold
$11,960
IPPOLITA Sterling Silver Rock Candy Large Teardrop Earrings in Turquoise (25X20MM PEAR SHAPE) Quick View

IPPOLITA Sterling Silver Rock Candy Large Teardrop Earrings in Turquoise (25X20MM PEAR SHAPE)

Sterling Silver Rock Candy Large Teardrop Earrings in Turquoise (25X20MM PEARS HAPE)
$595
PERIDOT & DIAMOND EARRING Quick View

PERIDOT & DIAMOND EARRING

Diamond Weight: 0.28CT
Stone Weight: 2.50CTPDT
Metal: 14K Yellow Gold
StoneShape:
StoneType: Peridot
$1,965
Atelier Swarovski Signature Earrings, 18K White Gold Quick View

Atelier Swarovski Signature Earrings, 18K White Gold

Open hoop earrings - 14 round Swarovski Created Diamonds totaling 1.100 carats; set in 18K white gold; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand The DIAMA Signature collection fascinates with flowing, sparkling charm. Crafted in 18k white gold, these "J" shaped earrings feature 14 round Swarovski Created Diamonds weighing 1.10cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds.
$1,595
IPPOLITA 18K Gold #4 Glamazon Faceted Hoops Quick View

IPPOLITA 18K Gold #4 Glamazon Faceted Hoops

18K Gold #4 Glamazon Faceted Hoops
$1,295
Atelier Swarovski Encounter Earrings, 18K White Gold Quick View

Atelier Swarovski Encounter Earrings, 18K White Gold

Earrings - Swarovski Created Diamonds totaling 1.292 carats; set in 18K white gold; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Crossing paths in life. The DIAMA Encounter collection is delicate and dazzling. Sculpted from 18k white gold, these earrings feature Swarovski Created Diamonds weighing 1.29cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds.    
$2,495
FANCY DIAMOND EARRING Quick View

FANCY DIAMOND EARRING

Diamond Weight: 0.70CT
Stone Weight: 1.06CTMX.D
Metal: 14K Yellow Gold
StoneShape:
StoneType: MochaDiamond
$4,464
DIAMOND &MOCHA DIAMOND EARRING Quick View

DIAMOND &MOCHA DIAMOND EARRING

Diamond Weight: 0.20CT
Stone Weight: 2.00CTMCH.D
Metal: 14K Yellow Gold
StoneShape:
StoneType: MochaDiamond
$5,659
Atelier Swarovski Bloom Stud Earrings, 18K White Gold Quick View

Atelier Swarovski Bloom Stud Earrings, 18K White Gold

Stud earrings - Swarovski Created Diamonds totaling 0.549 carats; set in 18K white gold; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Floral patterns, natural symmetry and form. The DIAMA Bloom collection captivates with radiant light. Classic pieces for timeless beauty. Crafted in 18k white gold, these stud earrings features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds.    
$1,095
EMERALD EARRING Quick View

EMERALD EARRING

Diamond Weight:
Stone Weight: 1.60CTEM
Metal: 14K Yellow Gold
StoneShape:
StoneType: Emerald
$1,296
Carrera y Carrera Zen Earrings Quick View

Carrera y Carrera Zen Earrings

Carrera y Carrera Zen Earrings, 18K, White Gold and Yellow Gold
$6,435
Atelier Swarovski Glacial Hoop Earrings, 18K Yellow Gold Quick View

Atelier Swarovski Glacial Hoop Earrings, 18K Yellow Gold

Hoop earrings - Swarovski Created Diamonds totaling 0.862 carats; set in 18K yellow gold; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Sculpted from gold, fashioned from light. The cluster design makes the impression of even larger stones, more sparkle and endless brilliance. The DIAMA Glacial collection in 18k yellow gold features Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds.    
$1,995
IPPOLITA 18K Gold Glamazon Half Ball Stud Earrings Quick View

IPPOLITA 18K Gold Glamazon Half Ball Stud Earrings

18K Gold Glamazon Half Ball Stud Earrings
$450
Atelier Swarovski Intimate Hoop Earrings, 18K White Gold Quick View

Atelier Swarovski Intimate Hoop Earrings, 18K White Gold

Hoop earrings - Swarovski Created Diamonds totaling 0.872 carats; set in 18K white gold; two 0.3 carat diamonds come with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, these hoop earrings feature Swarovski Created Diamonds with 0.87cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The 2 larger diamonds come with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$1,995
IPPOLITA Sterling Silver Stella Studs in Mother-of-Pearl with Diamonds (.29 ctw) Quick View

IPPOLITA Sterling Silver Stella Studs in Mother-of-Pearl with Diamonds (.29 ctw)

Sterling Silver Stella Studs in Mother-of-Pearl with Diamonds (.29 ctw)
$1,195
IPPOLITA Sterling Silver Stella Studs in Hematite Doublet with Diamonds (.29 ctw) Quick View

IPPOLITA Sterling Silver Stella Studs in Hematite Doublet with Diamonds (.29 ctw)

Sterling Silver Stella Studs in Hematite Doublet with Diamonds (.29 ctw)
$1,195
CITRINE & DIAMOND EARRING Quick View

CITRINE & DIAMOND EARRING

Diamond Weight: 0.10CT
Stone Weight: 0.85CTCTR
Metal: 14K Yellow Gold
StoneShape: Round
StoneType: Citrine
$676
Carrera y Carrera Orquídeas Orchidee Earrings Quick View

Carrera y Carrera Orquídeas Orchidee Earrings

Carrera y Carrera Orchidee Earrings, in 18K Yellow Gold, with Diamonds & Rubies
$49,790
Atelier Swarovski Signature Drop Earrings, 18K White Gold Quick View

Atelier Swarovski Signature Drop Earrings, 18K White Gold

Drop earrings - Swarovski Created Diamonds totaling 0.972 carats; set in 18K white gold; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand The DIAMA Signature collection fascinates with flowing, sparkling charm. Crafted in 18k white gold, these earrings feature Swarovski Created Diamonds. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. Watch the video to learn more about Swarovski Created Diamonds.
$1,195
OPAL & DIAMOND EARRING Quick View

OPAL & DIAMOND EARRING

Diamond Weight: 0.30CTBLKD
Stone Weight: 3.40CTOPAL
Metal: 14K Yellow Gold
StoneShape:
StoneType: Opal
$1,382
Carrera y Carrera Luces Pendant Quick View

Carrera y Carrera Luces Pendant

Carrera y Carrera Luces Pendant, 18K YG with Rose Cut Diamonds
$10,270
IPPOLITA 18K Glamazon Stardust Studs with Diamonds (.53ctw) Quick View

IPPOLITA 18K Glamazon Stardust Studs with Diamonds (.53ctw)

18K Glamazon¨ Stardust Studs with Diamonds (.53ctw)
$2,900
Carrera y Carrera Earrings Aqua Quick View

Carrera y Carrera Earrings Aqua

Carrera y Carrera Aqua 18K Yellow Gold Earrings
$6,435
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