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Returns and Exchanges

There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.

  • You have 14 calendar days to return an item from the date you received it. 
  • Only items that have been purchased directly from Us.
  • Please ensure that the item you are returning is repackaged with all elements.

Ship your item back to Us

Firstly Print and return this Returns Form to:

30 South Park Avenue, San Francisco, CA 94108, USA
Please remember to ensure that the item you are returning is repackaged with all elements.


For more information, view our full Returns and Exchanges information.

Looks Good With

Milgrain Diamond Line Bracelet 1.50ctw approx. Quick View

Milgrain Diamond Line Bracelet 1.50ctw approx.

Milgrain Diamond Line Bracelet 1.50ctw approx.
$3,795
Round Shared Prong Diamond Hoops 2ctw approx. Quick View

Round Shared Prong Diamond Hoops 2ctw approx.

Round Shared Prong Diamond Hoops 2ctw approx.
$4,795
Milgrain Diamond Line Bracelet 2ctw approx. Quick View

Milgrain Diamond Line Bracelet 2ctw approx.

Milgrain Diamond Line Bracelet 2ctw approx.
$4,395
Round Shared Prong Diamond Hoops 1.50ctw approx. Quick View

Round Shared Prong Diamond Hoops 1.50ctw approx.

Round Shared Prong Diamond Hoops 1.50ctw approx.
$3,595
Diamond Station Line Bracelet 2.60ctw approx. Quick View

Diamond Station Line Bracelet 2.60ctw approx.

Diamond Station Line Bracelet 2.60ctw approx.
$7,195
Open Heart Pendant .15ctw approx. Quick View

Open Heart Pendant .15ctw approx.

Open Heart Pendant .15ctw approx.
$795
Classic 4-Prong Line Bracelet 8.80ctw approx. Quick View

Classic 4-Prong Line Bracelet 8.80ctw approx.

Classic 4-Prong Line Bracelet 8.80ctw approx.
$28,995
Classic 4-Prong Line Bracelet 4.40ctw approx. Quick View

Classic 4-Prong Line Bracelet 4.40ctw approx.

Classic 4-Prong Line Bracelet 4.40ctw approx.
$8,395
Single Prong Diamond Cross Pendant .75ctw approx. Quick View

Single Prong Diamond Cross Pendant .75ctw approx.

Single Prong Diamond Cross Pendant .75ctw approx.
$1,795
Classic 4-Prong Line Bracelet 1.50ctw approx. Quick View

Classic 4-Prong Line Bracelet 1.50ctw approx.

Classic 4-Prong Line Bracelet 1.50ctw approx.
Price range: $3,295 through $3,395
Shared Prong Diamond Cross Pendant .20ctw approx. Quick View

Shared Prong Diamond Cross Pendant .20ctw approx.

Shared Prong Diamond Cross Pendant .20ctw approx.
$795
Diamond Necklace Quick View

Diamond Necklace

A beautiful 0.35ct diamond necklace, set in an illusion diamond cut sterling silver setting.
$499
Diamond Set Quick View

Diamond Set

Set consists of: A beautiful 0.35ct diamond necklace, set in an illusion diamond cut sterling silver setting. Unique diamond earrings 0.25ct carat weight, set in an illusion diamond cut sterling silver setting. A truly stunning diamond bracelet 0.25ct carat weight, set in an illusion diamond cut sterling silver setting. Please allow up to 2 weeks for delivery for this promotion.
$887
Classic 4-Prong Line Bracelet 5.90ctw approx. Quick View

Classic 4-Prong Line Bracelet 5.90ctw approx.

Classic 4-Prong Line Bracelet 5.90ctw approx.
$14,995
Atelier Swarovski Bloom Bracelet, 18K White Gold Quick View

Atelier Swarovski Bloom Bracelet, 18K White Gold

Bracelet - Swarovski Created Diamonds totaling 0.688 carats; set in 18K white gold; adjustable 16", 17" to 18"; 0.3 carat center stone comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Floral patterns, natural symmetry and form. The DIAMA Bloom collection captivates with radiant light. Classic pieces for timeless beauty. Crafted in 18k white gold, this bracelet features Swarovski Created Diamonds weighing 0.68cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The 0.3ct center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$1,195
Diamond Bracelet Quick View

Diamond Bracelet

A truly stunning diamond bracelet 0.25ct carat weight, set in an illusion diamond cut sterling silver setting.
$199
Oval Diamond Hoops 1ctw approx. Quick View

Oval Diamond Hoops 1ctw approx.

Oval Diamond Hoops 1ctw approx.
$2,495
Classic 4-Prong Line Bracelet 3.50ctw approx. Quick View

Classic 4-Prong Line Bracelet 3.50ctw approx.

Classic 4-Prong Line Bracelet 3.50ctw approx.
Price range: $6,595 through $6,895
Shared Prong Twist Hoops 2ctw approx. Quick View

Shared Prong Twist Hoops 2ctw approx.

Shared Prong Twist Hoops 2ctw approx.
$5,890
Atelier Swarovski Signature Cuff, 18K White Gold Quick View

Atelier Swarovski Signature Cuff, 18K White Gold

Open cuff - Swarovski Created Diamonds totaling 1.493 carats; set in 18K white gold; the two largest lab created diamonds come with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand The DIAMA Signature collection fascinates with flowing, sparkling charm. Crafted in 18k white gold, this bangle features Swarovski Created Diamonds weighing 1.5cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The two largest lab created diamonds come with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$3,995
Oval Diamond Hoops .50ctw approx. Quick View

Oval Diamond Hoops .50ctw approx.

Oval Diamond Hoops .50ctw approx.
$1,690
Bezel Diamond Line Bracelet 1.50ctw approx. Quick View

Bezel Diamond Line Bracelet 1.50ctw approx.

Bezel Diamond Line Bracelet 1.50ctw approx.
$3,695
Shared Prong Twist Hoops 1.50ctw approx. Quick View

Shared Prong Twist Hoops 1.50ctw approx.

Shared Prong Twist Hoops 1.50ctw approx.
$3,995
Milgrain Diamond Bangle .70ctw approx. Quick View

Milgrain Diamond Bangle .70ctw approx.

Milgrain Diamond Bangle .70ctw approx.
$3,190
Diamond Earrings Quick View

Diamond Earrings

Unique diamond earrings 0.25ct carat weight, set in an illusion diamond cut sterling silver setting.
$189
Shared Prong Diamond Cross Pendant .40ctw approx. Quick View

Shared Prong Diamond Cross Pendant .40ctw approx.

Shared Prong Diamond Cross Pendant .40ctw approx.
$1,095
Classic 4-Prong Line Bracelet 7.40ctw approx. Quick View

Classic 4-Prong Line Bracelet 7.40ctw approx.

Classic 4-Prong Line Bracelet 7.40ctw approx.
$20,995
Oval Diamond Hoops .33ctw approx. Quick View

Oval Diamond Hoops .33ctw approx.

Oval Diamond Hoops .33ctw approx.
$1,195
Shared Prong Twist Hoops 1ctw approx. Quick View

Shared Prong Twist Hoops 1ctw approx.

Shared Prong Twist Hoops 1ctw approx.
$2,890
Open Heart Pendant .15ctw approx. Quick View

Open Heart Pendant .15ctw approx.

Open Heart Pendant .15ctw approx.
$1,295
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