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Returns and Exchanges

There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.

  • You have 14 calendar days to return an item from the date you received it. 
  • Only items that have been purchased directly from Us.
  • Please ensure that the item you are returning is repackaged with all elements.

Ship your item back to Us

Firstly Print and return this Returns Form to:

30 South Park Avenue, San Francisco, CA 94108, USA
Please remember to ensure that the item you are returning is repackaged with all elements.


For more information, view our full Returns and Exchanges information.

Looks Good With

Classic 4-Prong Line Bracelet 2ctw approx. Quick View

Classic 4-Prong Line Bracelet 2ctw approx.

Classic 4-Prong Line Bracelet 2ctw approx.
$3,995
Graduated Diamond Huggies .90ctw approx. Quick View

Graduated Diamond Huggies .90ctw approx.

Graduated Diamond Huggies .90ctw approx.
$2,690
Bezel Diamond Line Bracelet 1.50ctw approx. Quick View

Bezel Diamond Line Bracelet 1.50ctw approx.

Bezel Diamond Line Bracelet 1.50ctw approx.
$3,695
Single Prong Diamond Cross Pendant .75ctw approx. Quick View

Single Prong Diamond Cross Pendant .75ctw approx.

Single Prong Diamond Cross Pendant .75ctw approx.
$1,795
Classic 4-Prong Line Bracelet 8.80ctw approx. Quick View

Classic 4-Prong Line Bracelet 8.80ctw approx.

Classic 4-Prong Line Bracelet 8.80ctw approx.
$28,995
Classic 4-Prong Line Bracelet 4.40ctw approx. Quick View

Classic 4-Prong Line Bracelet 4.40ctw approx.

Classic 4-Prong Line Bracelet 4.40ctw approx.
$8,395
Oval Diamond Hoops .75ctw approx. Quick View

Oval Diamond Hoops .75ctw approx.

Oval Diamond Hoops .75ctw approx.
$1,895
Bezel Diamond Line Bracelet 2ctw approx. Quick View

Bezel Diamond Line Bracelet 2ctw approx.

Bezel Diamond Line Bracelet 2ctw approx.
$4,395
Open Heart Pendant .15ctw approx. Quick View

Open Heart Pendant .15ctw approx.

Open Heart Pendant .15ctw approx.
$795
Gold Faceted Line Bracelet 1ctw approx. Quick View

Gold Faceted Line Bracelet 1ctw approx.

Gold Faceted Line Bracelet 1ctw approx.
$2,895
Diamond Station Line Bracelet 2.60ctw approx. Quick View

Diamond Station Line Bracelet 2.60ctw approx.

Diamond Station Line Bracelet 2.60ctw approx.
$7,195
Atelier Swarovski Signature Cuff, 18K White Gold Quick View

Atelier Swarovski Signature Cuff, 18K White Gold

Open cuff - Swarovski Created Diamonds totaling 1.493 carats; set in 18K white gold; the two largest lab created diamonds come with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand The DIAMA Signature collection fascinates with flowing, sparkling charm. Crafted in 18k white gold, this bangle features Swarovski Created Diamonds weighing 1.5cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The two largest lab created diamonds come with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$3,995
Oval Diamond Hoops .50ctw approx. Quick View

Oval Diamond Hoops .50ctw approx.

Oval Diamond Hoops .50ctw approx.
$1,690
Shared Prong Twist Hoops 1ctw approx. Quick View

Shared Prong Twist Hoops 1ctw approx.

Shared Prong Twist Hoops 1ctw approx.
$2,890
Round Shared Prong Diamond Hoops 2ctw approx. Quick View

Round Shared Prong Diamond Hoops 2ctw approx.

Round Shared Prong Diamond Hoops 2ctw approx.
$4,795
Shared Prong Diamond Cross Pendant .40ctw approx. Quick View

Shared Prong Diamond Cross Pendant .40ctw approx.

Shared Prong Diamond Cross Pendant .40ctw approx.
$1,095
Atelier Swarovski Encounter Bracelet, 18K White Gold Quick View

Atelier Swarovski Encounter Bracelet, 18K White Gold

Bracelet - Swarovski Created Diamonds totaling 1.115 carats; set in 18K white gold; 0.4 carat center stone comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Crossing paths in life. The DIAMA Encounter collection is delicate and dazzling. Sculpted from 18k white gold, this bracelet features Swarovski Created Diamonds weighing 1.11cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The 0.4ct center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.  
$3,995
Classic 4-Prong Line Bracelet 7.40ctw approx. Quick View

Classic 4-Prong Line Bracelet 7.40ctw approx.

Classic 4-Prong Line Bracelet 7.40ctw approx.
$20,995
Shared Prong Twist Hoops 1.50ctw approx. Quick View

Shared Prong Twist Hoops 1.50ctw approx.

Shared Prong Twist Hoops 1.50ctw approx.
$3,995
Diamond Bracelet Quick View

Diamond Bracelet

A truly stunning diamond bracelet 0.25ct carat weight, set in an illusion diamond cut sterling silver setting.
$199
Diamond Set Quick View

Diamond Set

Set consists of: A beautiful 0.35ct diamond necklace, set in an illusion diamond cut sterling silver setting. Unique diamond earrings 0.25ct carat weight, set in an illusion diamond cut sterling silver setting. A truly stunning diamond bracelet 0.25ct carat weight, set in an illusion diamond cut sterling silver setting. Please allow up to 2 weeks for delivery for this promotion.
$887
Diamond Necklace Quick View

Diamond Necklace

A beautiful 0.35ct diamond necklace, set in an illusion diamond cut sterling silver setting.
$499
Oval Diamond Hoops 2.50ctw approx. Quick View

Oval Diamond Hoops 2.50ctw approx.

Oval Diamond Hoops 2.50ctw approx.
$5,295
Shared Prong Twist Hoops 2ctw approx. Quick View

Shared Prong Twist Hoops 2ctw approx.

Shared Prong Twist Hoops 2ctw approx.
$5,890
Oval Diamond Hoops 1ctw approx. Quick View

Oval Diamond Hoops 1ctw approx.

Oval Diamond Hoops 1ctw approx.
$2,495
Lila Drop Earrings 1ctw approx. Quick View

Lila Drop Earrings 1ctw approx.

Lila Drop Earrings 1ctw approx.
$2,895
Atelier Swarovski Intimate Bangle, 18K White Gold Quick View

Atelier Swarovski Intimate Bangle, 18K White Gold

Bracelet - Swarovski Created Diamonds totaling 1.115 carats; set in 18K white gold; 0.4 carat center stone comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Crossing paths in life. The DIAMA Encounter collection is delicate and dazzling. Sculpted from 18k white gold, this bracelet features Swarovski Created Diamonds weighing 1.11cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The 0.4ct center stone comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.  
$3,995
Bezel Diamond Line Bracelet 1ctw approx. Quick View

Bezel Diamond Line Bracelet 1ctw approx.

Bezel Diamond Line Bracelet 1ctw approx.
$2,895
Milgrain Diamond Line Bracelet 1ctw approx. Quick View

Milgrain Diamond Line Bracelet 1ctw approx.

Milgrain Diamond Line Bracelet 1ctw approx.
$2,995
Atelier Swarovski Intimate Bangle, 18K White Gold Quick View

Atelier Swarovski Intimate Bangle, 18K White Gold

Bangle - Swarovski Created Diamonds totaling 0.436 carats; set in 18K white gold; 0.3 carat lab created diamond comes with a certificate from the International Gemological Institute; exclusive to Diama, a Atelier Swarovski Fine Jewelry brand Perfectly balanced, two embraced, an alliance of love. Classic pieces for timeless beauty. Crafted in 18k white gold, this bangle features Swarovski Created Diamonds with 0.44cttw. All diamonds are lab created and identical to mined diamonds in terms of their physical, optical and chemical properties. The larger 0.3ct lab created diamond comes with a certificate from the International Gemological Institute. Watch the video to learn more about Swarovski Created Diamonds.
$1,495
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